Maggie Chi

“Mr. Speaker, the Canadian dental care plan is one of the most significant expansions of public health care in a generation. For too long, millions of Canadians went without dental care because they could not afford it. They delayed treatment, lived with pain and watched manageable dental problems become serious health issues because the cost was out of reach. The New Democrats fought to make this program a reality because access to health care should never depend on the size of a person’s paycheque, pension cheque or bank account. Today, millions of Canadians have access to dental care because of the Canadian dental care plan. This is a success worth protecting. It is why I rise tonight to raise a serious and growing concern. My office has been contacted by Canadians who have applied in good faith, were approved, received care and renewed their coverage as instructed. Many believed everything was in order, only to receive letters saying their eligibility was now under review or they may no longer qualify. Many affected are retirees, former union members, veterans and pensioners who made decisions about dental coverage through their unions or employers years ago, sometimes decades, based on the rules that existed at the time. Some were told that if they opted out of their dental coverage, they could never rejoin. When the Canadian dental care plan became available, they applied honestly because they believed they did not have access to dental coverage. The government reviewed their applications and approved them. Now they are being told that information on a T4 or T4A tax slip suggests they may have had access after all. Susan from Errington believed she qualified because she had opted out of her pension dental plan before December 11, 2023, and could not re-enroll. She has documentation supporting her position but no clear timeline for a decision. Ian from Parksville left his former employer decades ago. He declined dental coverage because the premiums were nearly equal to the pension benefits he receives. He was told he could never rejoin. Now he fears being asked to repay benefits he received in good faith. Allan from Coombs, a retired veteran, opted out of dental coverage in the 1990s because he could not afford the premiums. He was told he could not rejoin. Now he is caught in an eligibility review because rules appear to be changing decades later. Joyce from Lasqueti Island had not seen a dentist in eight years because she could not afford private coverage. The plan finally gave her access to care. Now she worries that coverage may be taken away. These constituents are not alone. We know people across Canada do not know whether they will lose their coverage, whether they can renew, whether documents have been received or whether they will be asked to repay benefits already approved by the Liberal government. Many cannot even speak directly to the officials reviewing their cases. They are directed from one department to another with no clear timeline for a decision. Even members of Parliament have limited ability to obtain updates. This is not simply a question of paperwork. It is a question of access to health care. Will the government maintain coverage and protect renewal eligibility while reviews are under way? Will it establish clear service guidelines and standards, provide applicants and MPs with a dedicated point of contact, and ensure that Canadians who acted honestly and in good faith are not denied dental care because of gaps between government systems and the reality of their circumstances? The Canadian dental care plan is improving lives. We must not allow bureaucracy, confusion and administrative barriers to undermine that promise.”