Discussion · Oral Questions

Joël Lightbound Liberal

“The backlog of pension payments is real and needs to be fixed. It is going down every month as we fix mistakes. We had to switch to a new system because the old one put seniors' benefits at risk. Millions of seniors are getting paid, and we will keep working to clear the backlog.”
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Mr. Speaker, I want to reassure my colleague. She is right. The backlogs we are seeing need to be reduced. They keep going down, month after month, because every effort is being made to respond to these errors and ensure that all seniors who are entitled to old age security receive accurate payments. However, there are 7.7 million seniors in Canada who have been receiving their benefits since the system was implemented in March 2025. It is important to note that the alternative was an outdated system that jeopardized the benefits seniors rely on. Switching to a new system was essential. We will keep working to reduce the backlog, as we have been doing for months.

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