Private Members' Business ·
Spectrum Policy Framework for Canada Act
“I support this bill. Phone companies say rural areas have cell service, but people there often face dead zones, dropped calls, and danger during emergencies. This bill will make sure our cell coverage data is accurate so we can fix the gaps.”
“Mr. Speaker, I am honoured to rise today on behalf of the people of Avalon to speak to Bill C-268, the spectrum policy framework for Canada act. I would like to begin by thanking the member for Compton—Stanstead for bringing this legislation forward. Her work highlights an issue that affects Canadians in every region of the country, especially those living in rural and remote areas. Cellular connectivity in Canada is no longer a luxury. It is essential. It connects us to our families and friends, it connects businesses to their customers, it connects students to their education and it connects Canadians to vital services, including emergency services. Quite simply, cellular connectivity connects Canadians to opportunity, yet many Canadians still do not have access to reliable cellular service. I do not mean just access on paper, but a real, dependable, working service in their everyday lives. This is especially true for rural and remote communities, like many of the communities I represent in Avalon. I want to take a moment to make this real. Imagine that someone is at home and a wildfire suddenly breaks out nearby. They gather their loved ones and prepare to leave. They reach for their phone to call their neighbours, family, friends or emergency services, and there is no signal. They get in their car and drive away, but there is still no signal. They drive 10, 15 or 20 minutes, until, finally, they get a signal, but there is only one bar. This is not hypothetical. This was the reality for many residents across the Avalon Peninsula during the summer wildfires last year. In moments of crisis, cellular connectivity is not about convenience. It is about safety. It can be the difference between getting help and being cut off. In remote and rural regions with long distances between towns or during harsh weather, reliable cellular service is not optional. It is essential to protecting lives. This brings us to a critical point. We often hear that 97%, 98% or 99% of Canadians have access to cellular service, but we must ask what access really means. Does it mean just one bar? Does it mean a strong, reliable service? Does it mean being able to make a call without it dropping? Does it mean running a business, attending school or calling 911 without interruptions? In my hometown of Conception Bay South and throughout many communities in my riding, connectivity exists on paper. We are told we are fully covered and connected, but in reality, residents experience dropped calls, dead zones and unreliable service daily. In some homes, people have to walk from room to room to try to find a signal. This is not connectivity. We need to rethink how we define and measure cellular connectivity in Canada. It is not enough to say a community is covered. We must ensure that the service is reliable, dependable and high-quality. This is exactly what Bill C-268 would play a key role in doing. This bill would help establish a framework to measure cellular connectivity across Canada. It would give us data to guide us in decision-making as we work to close the connectivity gap. That matters, because without accurate information, we cannot build effective solutions. Improving connectivity is also about economic opportunities. In today’s economy, nearly every business relies on reliable Internet and cellular service. Small businesses in rural communities are especially vulnerable. When connectivity fails, payment systems stop, debit and ATM machines do not work and online orders do not get processed. In many cases, customers no longer carry cash. If the system is down, the sales are lost. For seasonal businesses, like those in the tourism sector, any Internet or cellular downtime means a loss in revenue, and it does not take long for those losses to build up. Without reliable service, businesses struggle to grow, attract customers and compete. This is one of the reasons why people are often pushed toward the urban centres. It is not because they want to leave their communities, but because the infrastructure they need is simply not there. Connectivity also plays a critical role in education. In recent years, we have seen a major expansion of online and hybrid learning. Students can now attend classes, complete assignments and access resources from anywhere if they have reliable connectivity, but in rural communities, students face difficult challenges. Students may be forced to leave their hometown to pursue their education. Others may fall behind simply because they cannot access their coursework all the time. Schools may lack the infrastructure needed to fully integrate technology into the classroom. Beyond learning, there are also safety concerns. In rural areas, students often travel long distances by bus. Sometimes, they travel for more than an hour. If an emergency occurs, whether it is weather-related, medical or otherwise, reliable communication is essential. We cannot accept a situation where schools or families cannot connect when it matters most. Part of the broader challenge we face relates to how we manage and allocate the communications spectrum in this country. The spectrum is the invisible infrastructure that powers wireless communication. It is the foundation of cellular networks. Decisions about spectrum, how it is allocated, who can access it and under what conditions have a direct impact on connectivity outcomes. Too often, the development of the spectrum is prioritized in densely populated urban areas, where returns on investment are highest. That is understandable from a market perspective, but it leaves rural communities behind. We need to ensure that the communications spectrum policy in Canada supports equitable access, not just profitable access. That means encouraging deployment in underserved areas, improving rural coverage obligations and making sure that carriers are accountable for delivering real service. Satellite-based connectivity has made some considerable progress in recent years and helped bring services to some remote areas, but these solutions are still evolving and the costs can be high for individuals and families. Technology will be part of the solution, but it cannot replace the need for strong and reliable wireless infrastructure. For too long, rural Canadians have felt like they are at the back of the line. They do not expect to be first, but they expect to be included. Right now, too many feel like they are still waiting to be part of it. Urban Canada has seen major improvements in connectivity. Now it is time to ensure that rural Canada is not left behind. That requires commitment and it requires a clear understanding of where the gaps truly are. That is why Bill C-268 is so important. It is not the final solution, but it is a necessary step forward. It would help us better understand the reality on the ground and help us measure what truly matters. It would guide us toward more effective policies and investments. Most importantly, it would allow us to reaffirm a simple but powerful message. When we say we are connecting Canadians, we mean all Canadians, no matter where they live, no matter how remote their community is and no matter the challenges they face. Canadians deserve reliable connectivity, not just in cities, but in every town, every community and every region in the country, because in today’s world, connectivity is not optional. It is essential to safety, it is essential to opportunities and it is essential to ensuring that no community is left behind. I am proud to support this bill.”
Mr. Speaker, I am honoured to rise today on behalf of the people of Avalon to speak to Bill C-268, the spectrum policy framework for Canada act. I would like to begin by thanking the member for Compton—Stanstead for bringing this legislation forward. Her work highlights an issue that affects Canadians in every region of the country, especially those living in rural and remote areas. Cellular connectivity in Canada is no longer a luxury. It is essential. It connects us to our families and friends, it connects businesses to their customers, it connects students to their education and it connects Canadians to vital services, including emergency services. Quite simply, cellular connectivity connects Canadians to opportunity, yet many Canadians still do not have access to reliable cellular service. I do not mean just access on paper, but a real, dependable, working service in their everyday lives. This is especially true for rural and remote communities, like many of the communities I represent in Avalon. I want to take a moment to make this real. Imagine that someone is at home and a wildfire suddenly breaks out nearby. They gather their loved ones and prepare to leave. They reach for their phone to call their neighbours, family, friends or emergency services, and there is no signal. They get in their car and drive away, but there is still no signal. They drive 10, 15 or 20 minutes, until, finally, they get a signal, but there is only one bar. This is not hypothetical. This was the reality for many residents across the Avalon Peninsula during the summer wildfires last year. In moments of crisis, cellular connectivity is not about convenience. It is about safety. It can be the difference between getting help and being cut off. In remote and rural regions with long distances between towns or during harsh weather, reliable cellular service is not optional. It is essential to protecting lives. This brings us to a critical point. We often hear that 97%, 98% or 99% of Canadians have access to cellular service, but we must ask what access really means. Does it mean just one bar? Does it mean a strong, reliable service? Does it mean being able to make a call without it dropping? Does it mean running a business, attending school or calling 911 without interruptions? In my hometown of Conception Bay South and throughout many communities in my riding, connectivity exists on paper. We are told we are fully covered and connected, but in reality, residents experience dropped calls, dead zones and unreliable service daily. In some homes, people have to walk from room to room to try to find a signal. This is not connectivity. We need to rethink how we define and measure cellular connectivity in Canada. It is not enough to say a community is covered. We must ensure that the service is reliable, dependable and high-quality. This is exactly what Bill C-268 would play a key role in doing. This bill would help establish a framework to measure cellular connectivity across Canada. It would give us data to guide us in decision-making as we work to close the connectivity gap. That matters, because without accurate information, we cannot build effective solutions. Improving connectivity is also about economic opportunities. In today’s economy, nearly every business relies on reliable Internet and cellular service. Small businesses in rural communities are especially vulnerable. When connectivity fails, payment systems stop, debit and ATM machines do not work and online orders do not get processed. In many cases, customers no longer carry cash. If the system is down, the sales are lost. For seasonal businesses, like those in the tourism sector, any Internet or cellular downtime means a loss in revenue, and it does not take long for those losses to build up. Without reliable service, businesses struggle to grow, attract customers and compete. This is one of the reasons why people are often pushed toward the urban centres. It is not because they want to leave their communities, but because the infrastructure they need is simply not there. Connectivity also plays a critical role in education. In recent years, we have seen a major expansion of online and hybrid learning. Students can now attend classes, complete assignments and access resources from anywhere if they have reliable connectivity, but in rural communities, students face difficult challenges. Students may be forced to leave their hometown to pursue their education. Others may fall behind simply because they cannot access their coursework all the time. Schools may lack the infrastructure needed to fully integrate technology into the classroom. Beyond learning, there are also safety concerns. In rural areas, students often travel long distances by bus. Sometimes, they travel for more than an hour. If an emergency occurs, whether it is weather-related, medical or otherwise, reliable communication is essential. We cannot accept a situation where schools or families cannot connect when it matters most. Part of the broader challenge we face relates to how we manage and allocate the communications spectrum in this country. The spectrum is the invisible infrastructure that powers wireless communication. It is the foundation of cellular networks. Decisions about spectrum, how it is allocated, who can access it and under what conditions have a direct impact on connectivity outcomes. Too often, the development of the spectrum is prioritized in densely populated urban areas, where returns on investment are highest. That is understandable from a market perspective, but it leaves rural communities behind. We need to ensure that the communications spectrum policy in Canada supports equitable access, not just profitable access. That means encouraging deployment in underserved areas, improving rural coverage obligations and making sure that carriers are accountable for delivering real service. Satellite-based connectivity has made some considerable progress in recent years and helped bring services to some remote areas, but these solutions are still evolving and the costs can be high for individuals and families. Technology will be part of the solution, but it cannot replace the need for strong and reliable wireless infrastructure. For too long, rural Canadians have felt like they are at the back of the line. They do not expect to be first, but they expect to be included. Right now, too many feel like they are still waiting to be part of it. Urban Canada has seen major improvements in connectivity. Now it is time to ensure that rural Canada is not left behind. That requires commitment and it requires a clear understanding of where the gaps truly are. That is why Bill C-268 is so important. It is not the final solution, but it is a necessary step forward. It would help us better understand the reality on the ground and help us measure what truly matters. It would guide us toward more effective policies and investments. Most importantly, it would allow us to reaffirm a simple but powerful message. When we say we are connecting Canadians, we mean all Canadians, no matter where they live, no matter how remote their community is and no matter the challenges they face. Canadians deserve reliable connectivity, not just in cities, but in every town, every community and every region in the country, because in today’s world, connectivity is not optional. It is essential to safety, it is essential to opportunities and it is essential to ensuring that no community is left behind. I am proud to support this bill.