“We are updating our computer systems to make it easier to get pensions and benefits. The wait times are going down, and we are working to make sure seniors get their money on time.”

“Mr. Speaker, the benefits delivery modernization program is the largest IT transformation ever undertaken by the Government of Canada. It aims to provide Canadians with a modern, seamless experience when it comes to old age security, the Canada pension plan and employment insurance. The member of Parliament is correct. The numbers are going down, and we continue to work to make sure that every senior can get their benefits in a timely fashion.”

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  Government answer in Question Period

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“Those numbers are wrong. The new software for senior benefits did not cost that much, and it works for over seven million people. There was a backlog, but we cut it by more than half. We are working hard to make sure seniors get their money on time.”

“Mr. Speaker, those numbers are way off base. That is not at all what it cost to implement this old age security software, which serves 7.7 million seniors. It works. It is true, however, that there is a backlog, but it has been reduced by more than half in recent months. Every effort is being made to ensure that seniors who are entitled to old age security are getting the correct amount of benefits on time. We will continue this very important work for Quebec seniors.”