Canada Revenue Agency

Question period exchanges about service at the Canada Revenue Agency. The Conservatives said the agency is not answering callers accurately or quickly, noted new investigations by the taxpayers’ ombudsman and a rise in complaints, and asked when the government would fix these problems and why it treats everyday taxpayers differently from well-connected ones. The Liberals said CRA employees deliver strong service and benefits, that its 100-day improvement plan succeeded in improving call times and service standards, and that it will continue improving, including moving toward automatic federal benefits.Written by AI from the debate. Updated .

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