Safe Social Media Act

Bill C-34, Safe Social Media Act · Second reading · now at committee in the House Where it stands

What Bill C-34 would do

The bill would create the Digital Safety Act and set up the Digital Safety Commission of Canada to oversee it. Operators of regulated social media and chatbot services would have to mitigate exposure to harmful content, label synthetic content, and protect children through design features and age limits. Platforms would also have to remove non-consensual intimate content and child sexual abuse material, and submit digital safety plans to the commission.

Official text (opens in a new tab)

202 statements

Lisa Hepfner, Hamilton Mountain

Liberal
“Health workers told me this bill is needed because social media hurts young people's mental health. I want the member to say more about that.”
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Official Hansard

Madam Speaker, I also held a couple of round tables on the safe social media act. Some of the people who participated in my round tables were public health medical professionals. I know that the member has a similar background. What they really zeroed in on was the mental health weight on young people today. They are seeing this play out in communities. Perhaps the member would take a moment to expound on that a bit more. I know she touched on it already in her speech.

Danielle Martin, University—Rosedale

Liberal
“We need this bill to protect children's mental health. Social media feeds kids content that makes them hate others and hate themselves. At the same time, some kids need the internet to find safe spaces and good information. We need an expert regulator to balance both needs.”
Official Hansard

Madam Speaker, indeed, mental health is one of the major reasons this bill is so critical at this time. We certainly saw a massive spike in mental illness and distress among young people coming out of the pandemic and since then as social media has infiltrated people’s lives. As I mentioned in my speech, many of these algorithms are feeding information to our kids that makes them hate others and, very worryingly, hate themselves. This is an area where we really need clear intervention. I will also say, as I learned at our round table, it is important to recognize that there are circumstances in which the ability to have online access to good information and safe spaces can be life-saving for kids who are not safe at home. It is important that we have a balanced approach, which is why an expert regulator would be so critical in us getting this right as a country.

Elizabeth May, Saanich—Gulf Islands

Green
“This bill is not strong enough. It should punish social media companies when they cause harm. It should hold bosses personally responsible and send them to jail.”
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Official Hansard

Madam Speaker, I have been struggling with Bill C-34 since it was first introduced. I think the minister is terrific. I know the intent of the bill is great, but it is a lot of blank space. One part that really worries me is clause 85, which I will read. It is short. It says, “The purpose of a penalty is to promote compliance with this Act and not to punish.” In the case of criminal responsibility and people who have fallen on hard times, I do not think our criminal justice system should focus on punishment. In dealing with these corporations, I want to kill them. I would like to pull their corporate right. I am not acting as a policy wonk here. I am an enraged mother. I want to punish them. Why does this bill not suggest strict liability? Why does it not suggest that a CEO whose company engages in a proven harm, such as Amanda Todd’s death, go to jail?

Danielle Martin, University—Rosedale

Liberal
“Many Canadian parents are angry, and tech companies must be held accountable when bad things happen. But we do not need to go as far as calling for the death of their leaders.”
Official Hansard

Madam Speaker, I think the member’s enraged state reflects how many parents in this country feel. Of course we want to see tech giants held accountable. Particularly where catastrophic outcomes occur, there have to be appropriate consequences. I do not know if we need to necessarily go as far as that, as killing the CEO, or whatever the member said, but the purpose of any regulation is—

Elizabeth May, Saanich—Gulf Islands

Green
“I want to correct what I said earlier. The legal term is involuntary dissolution. I oppose the death penalty for human beings, but I support ending the existence of corporations.”
Official Hansard

Madam Speaker, on a point of order, I would like to clarify that, in law, the term would be “involuntary dissolution”. A corporate entity is not a natural person, but it may get the powers of a natural person. I am a pacifist. I do not want capital punishment for human beings. I want it for corporations.

Danielle Martin, University—Rosedale

Liberal
“We all want corporations held accountable. The goal of these rules is to make companies follow the law so our kids can be safe online.”
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Official Hansard

Madam Speaker, I understand. All jest aside at this late hour of the evening, I think we all understood that the purpose of the member’s question was to see corporations held accountable. That is what we all want. The purpose of regulation is compliance. We have to be in a situation where companies are held to account and brought into compliance so that our kids can be safe online.

Leslie Church, Parliamentary Secretary to the Secretaries of State for Labour, for Seniors, and for Children and Youth, and to the Minister of Jobs and Families (Persons with Disabilities)

Liberal
“I want the House to pass this bill. Social media is harming children's mental and physical health. This bill makes social media companies legally responsible for protecting kids online, stops children under 16 from having accounts on unsafe platforms, and creates fines for companies that break the rules.”
  • A repeated line

    “First is a duty to act responsibly.”

    Said 3 times by 3 members since October 21.

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Official Hansard

Madam Speaker, I thank my colleague from University—Rosedale for splitting her time with me. A little less than a year ago, in December 2025, I visited the Hospital for Sick Children, or SickKids, as we know it in Toronto and across Canada. It has been called the world’s best children’s health care centre. It is 150 years old. That day last December, I met with seven researchers and pediatricians on staff. They are working as part of a new child health policy accelerator. It is an encounter that has stuck with me ever since. They told me what their number one concern for children’s health was, which was not what I had expected standing in the wing of a children’s hospital. They sat me down and said their number one concern today was social media and the harms they were witnessing every day in the digital space. They were proverbially ringing the alarm on something they were witnessing with nearly every child, family and condition that came through their doors, whether it was childhood eating disorders, mental health, substance abuse, self-harm, cyber-bullying, cyber-hate, anxiety, sleep disorders or developmental impacts. This was the reality they described in having to open a dedicated clinic, the Lotus Health Clinic, to respond to the harms they were seeing from online child trafficking and grooming. As a mother of three kids, I find that hard to hear. These are people who care for children through some of the most difficult moments of their lives. When they raise an alarm like that, we need to listen. Like any parent, I want all of our children to be healthy and happy. I want them to grow up feeling comfortable in themselves, have good friends and know they can find help when something is wrong. However, parents cannot see everything happening on a child’s screen, and we cannot be expected to understand every algorithm deciding what appears there next. In my work as Parliamentary Secretary to the Secretary of State for Children and Youth, I have met with youth organizations across the country and made young people’s well-being a priority. I bring that responsibility and my perspective as a parent to this debate. The evidence that SickKids shared is clear. Its report cites a Canadian study in which 57% of children aged six to 10 had frequent exposure to social media. That is ages six to 10. We are talking about children in elementary school. The consequences go beyond time spent on a device. SickKids points to survey findings that one in five teens has experienced bullying or harassment online, and 47% of young people aged 15 to 19 report negative experiences from social media use. Behind those numbers are children losing sleep, feeling anxious or carrying something frightening that they have not told anyone about. A few days ago, SickKids and a group of organizations, including the Canadian Medical Association, the Canadian Paediatric Society and the Canadian Centre for Child Protection, launched a campaign for safer online spaces called Six Clicks. The campaign draws attention to how platforms are designed with features that push kids toward extreme or harmful content in six clicks or less. This is not accidental or serendipitous. It is deliberate. It is designed to capture attention. It is not about choice. It is about addiction and monetization. Infinite scrolling, autoplay, push notifications, unsafe defaults, weak and hard-to-find safeguards, manipulative gaming and commercial features are the tactics that in almost any other consumer space, we would scrutinize and regulate. This is the reality our government is responding to with Bill C-34, the safe social media act. Its starting point is straightforward: The global companies profiting from these services must take responsibility for the risks and the social harms that their products create. Canadian families and children cannot be left to carry that responsibility alone. That is what a duties-based approach means. It looks beyond an individual post to the systems that recommend it, amplify it and keep putting similar material in front of a child. The companies design those systems. They control how they work. They have the technical expertise and the resources to make them safer. This bill would give them a legal obligation, a duty, to do so. We already expect safety to be part of the design of the products that children use or the advertising that they see. That expectation should extend to the digital environments where they spend so much of their lives. This bill would establish three core duties supported by transparency requirements. First is a duty to act responsibly. Regulated social media services would have to reduce the risk of exposure to seven categories of harmful content, including bullying, sexual exploitation and content encouraging children to harm themselves. AI chatbot services would also have obligations tailored to their risks. When someone expresses suicidal thoughts, for example, a chatbot would have to interrupt the conversation and direct them to immediate human support. Second is a duty to protect children with safeguards built into services and age-related protections. I will return to that in a moment. Third is a duty to make certain content inaccessible. Child sexual abuse material and intimate content shared without consent would have to be made inaccessible in Canada within 24 hours of being identified or flagged, subject to the bill’s review process. Companies would also have to publish digital safety plans explaining what they are doing and whether their measures are working. I want to focus on the duty to protect children, because this is where the bill speaks most directly to families. It would require certain social media services to prevent children under 16 from having accounts. A service could receive an exemption only if the independent commission was satisfied that it provides adequate safeguards for children. If a platform cannot make itself safe for children, it should not have children as customers. That is a clear expectation, and it is the company’s responsibility to meet it. Companies cannot be left to decide for themselves whether they have done enough. That has not worked, and it will not work. That is why this bill would establish an independent digital safety commission with the expertise to examine these systems and the authority to enforce the rules, review safety plans, investigate compliance and require companies to address failures. Significant financial penalties would give those obligations real consequences. For Canadians, that means having a public regulator working in their interests, able to demand answers from companies whose decisions affect their families and their children’s health. That expertise matters, because technology does not stand still. A framework built only around today’s platforms could be out of date before families feel its benefits. The commission would help develop safety standards as risks evolve. The legislation also provides a process to extend child protection duties to additional categories of online services that pose significant risk to children. It is a modern response to a problem that countries around the world are confronting. It would give Canada the capacity to keep learning, to strengthen protections and to hold companies to their responsibilities as technology changes. I keep coming back to that conversation with SickKids. When the people treating our children tell us that the digital environment is affecting their health, we have a responsibility to respond. We should be doing everything we can to prevent those harms before a child needs treatment. Parents will keep having the difficult conversations, teachers will keep supporting their students and doctors will keep caring for children who need help, but they do need us to do our part, and the companies creating these risks must be required to do theirs. For too long, they have ignored this problem and they have shied away from the obligations that are so obviously theirs. Our children deserve time to grow, confidence in who they are and a childhood that puts their well-being first. This bill is necessary and it is urgent, and I urge all members in the House to support Bill C-34.

Grant Jackson, Brandon—Souris

Conservative
“This bill leaves the commission's powers to be decided by regulation instead of having Parliament vote on them. Elected members should have a say over a group that will have this much control over Canadians online. I want to know if the member has heard our concerns and if the government will fix this.”
Official Hansard

Madam Speaker, I think my colleague has been listening to some of the speeches of my colleagues who have spoken on the bill, and Conservatives are questioning why so many of the details on the powers of the commission would be left to regulation. Why cannot that be outlined in Parliament so that parliamentarians, duly elected members of this place, can have a say in the powers of a commission that would ultimately have significant authority over the lives of Canadians online? I wonder if that member can say whether she has heard those concerns. Does she think that the government will address them?

Leslie Church, Parliamentary Secretary to the Secretaries of State for Labour, for Seniors, and for Children and Youth, and to the Minister of Jobs and Families (Persons with Disabilities)

Liberal
“We need to pass this bill right now. Technology changes quickly, and if we wait to make the rules perfect, we will leave gaps that hurt children. Other countries are using this same approach.”
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Official Hansard

Madam Speaker, I have heard those concerns raised, but where I come down on this issue is believing we need action today. We need a commission that is going to be flexible, that is going to be able to adapt to the way technology is changing in front of our eyes right now. If we wait to get that just perfect, if we wait to hammer out all of those details, the technology, the platforms will continue to move and there will be gaps we do not anticipate today that are going to be on our children’s screens tomorrow. This is why this framework is necessary, and we are not alone in the world in pursuing this course. There are countries across the EU, across the G7 and G20 that are pursuing this as well, that are looking towards this type of framework. We are on the right track.

Karim Bardeesy, Parliamentary Secretary to the Minister of Industry

Liberal
“I want the member to explain more about why tech companies will not fix the harm caused by their apps, and why the government needs to step in.”
Official Hansard

Madam Speaker, I listened with great interest to my colleague’s speech; she has so much commitment and expertise on this issue. I am wondering if she could expound on a point she made in her speech around the inability or the unwillingness of companies that have been faced with these issues, the research in front of them and the increasingly concerning effects being caused by their technologies. I wonder if she can describe in fuller detail what it is that is preventing them from acting and why government action is necessary.

Leslie Church, Parliamentary Secretary to the Secretaries of State for Labour, for Seniors, and for Children and Youth, and to the Minister of Jobs and Families (Persons with Disabilities)

Liberal
“Social media companies design their apps to be addictive and keep our attention. They know their platforms have harmful content, but they avoid their duty to remove it quickly.”
Official Hansard

Madam Speaker, over the last 15, nearly 20 years that we have been living in a digital world, from YouTube to the iPhone to the social media that we know today, such as Facebook and Twitter. Platforms have been evolving. What we do know consistently is that they have been evolving and growing in a way that is designed to create attention, that is designed to create addiction, that is designed to create clicks and likes. Platforms know this. We have had variations of this debate at different times in the last 15 years. For things like figuring out how to take down content quickly, we know that many of these companies have had to stand up thousands of employees to do that work, but they are shirking their responsibilities to do it quickly and to address all the different types of harmful content that we know they know are out there.

Elizabeth May, Saanich—Gulf Islands

Green
“I do not support this bill. Social media companies design addictive products that harm children and seniors. This bill has weak penalties that will not force these companies to keep kids safe. The law should allow us to shut them down if they harm our children.”
Official Hansard

Madam Speaker, I want to get back to the point I was making to the member for University—Rosedale. I do not think we disagree in this place that the companies that are producing the hazardous product of so-called online services on what they call platforms are way smarter than any bureaucrat and way smarter than anyone drafting this legislation. This is their playground. They know what they are doing with algorithms. They know how they are making addictive content to keep people scrolling, whether it is seniors or children. How do we create a maximum incentive for the producer of the hazardous product to keep our children safe? This bill would not do that. This bill says the penalty is to encourage compliance with this vague law. It does not say we can drive them out of business if they harm our children.

Leslie Church, Parliamentary Secretary to the Secretaries of State for Labour, for Seniors, and for Children and Youth, and to the Minister of Jobs and Families (Persons with Disabilities)

Liberal
“This bill punishes social media companies if their products are not safe. The companies want to sell here, so they will follow the rules. Other countries and even Ontario school boards are also taking these companies to court to hold them accountable.”
Official Hansard

Madam Speaker, the bill would make provisions for penalties in this scheme, and the companies have an interest in having their products in market. We want to make sure those products are safe, so if they are designed safely and if they meet the test the commission would set out, then we are going to feel much more reassured about their presence inside our digital borders. We definitely know there are multiple tracks at play here. We are seeing this in the United States. We are seeing it in Europe. We are seeing it even with the school boards in Ontario, which are taking many of these companies to court. I would offer my colleague across the way some hope that there are going to be multiple pathways we can look to in order to ensure that these companies are truly held liable for the social costs of the products they have put in all of our houses.

Grant Jackson, Brandon—Souris

Conservative
“Children face real dangers online, and we need to hold tech companies accountable. But this bill leaves too many details to future rules made by the government instead of Parliament. We do not know if its safety rules will actually work, and the age checks could put people's private information at risk. We need to fix this bill to protect kids and help parents without handing the government a blank cheque.”
Official Hansard

Madam Speaker, I will be splitting my time with the member for King—Vaughan. I am proud to rise today on behalf of my constituents in Brandon—Souris to speak to Bill C-34, the safe social media act. As a member of gen Z, I am among the few parliamentarians who grew up with smart phones at school and social media becoming part of everyday life. I got my first phone at age 12, the LG Rumour with a slide-out keyboard. We thought we were very cool. I then got my first smart phone at age 14, and entered high school with the rest of my cohort into the brave unknown of teenagers on social media for the first time and it certainly was the unknown. There were Snapchat messages in class and Instagram notifications constantly. This was long before the algorithms and ad campaigns got to today’s level of sophistication. It really was the Wild West. While there were certainly some positive features, there was also a dark side that every young person has seen. While we saw it, and young people continue to see it minute by minute, hour by hour, parents often do not. Their algorithms, understandably, just look a lot different. If they do see it, there is very little they can do about it. A parent can put a phone away at supper and make sure homework comes first. They can attempt to confiscate it at bedtime. However, regardless of breaks, they cannot rewrite the software that decides what their child sees or personally remove an image someone else has shared. They cannot control a predator who has mastered what it sounds like to imitate the voice and speech of a young person in order to lure kids in. That is the challenge facing all families across the country and that is why Conservatives believe children should be protected online, technology companies should be held accountable and parents should have the tools to keep their children safe. Those principles are clear, but whether Bill C-34 would actually deliver on them is the real question before us today. Kids are still figuring out who they are. They are learning how to handle pressure and how to separate what is real from what is not. That is difficult enough without constant comparison, online cruelty and a stream of content designed to keep them watching. An embarrassing moment at school used to be something someone could leave behind when they went home, but today that same moment can be recorded and shared with hundreds or thousands of people and follow someone everywhere. A cruel message can be shared long after the day ends, and for a young person being targeted online, putting the phone down does not erase the fear of what everyone else might have seen or might be saying. Most concerning is a place where predators have far too much access to young people with zero accountability. In 2024, police across Canada reported almost 17,000 incidents of online child sexual exploitation, and StatsCan warns that police-reported figures likely underestimate the full scope of the problem. The government is right to acknowledge it. Parents are worried. They know their children’s strengths, worries and maturity levels better than anyone else, but a child sitting quietly in their bedroom may be dealing with something that a parent cannot see. Taking harm seriously means being willing to examine this problem and the government’s proposed position clearly. Parents deserve more than assurances from a tech company, and they deserve to know exactly what the government intends to do about this problem. Bill C-34 claims to impose new safety standards on social media and AI chatbot services, and establish a digital safety commission to oversee a framework. However, many of the most important details are being left for future regulations. Here enters our concern. The bill says companies must introduce design features to protect children. What does that mean in practice? Will it change the algorithms that recommend harmful content or the endless scrolling that keeps kids watching? We do not know yet. This is something my constituents are concerned about. In a recent mailer, I asked the people of Westman their thoughts on this bill and whether, in general, kids should be banned from social media. A constituent named Jack, who opposes a ban, wrote to me and said, “Companies just need to be held accountable for the manufactured algorithms they run. Don’t ban kids.” Many others agree and I think that is an important point. Parents can set limits at home, but they cannot control the content that these algorithms push onto their children’s screens. That responsibility has to rest with the companies designing and operating these platforms. Will the regulations under Bill C-34 actually change how those companies operate? Will they simply be required to file a safety plan with the government and carry on? Bill C-34 also aims to give this commission the substantial powers to investigate companies, enforce compliance and impose penalties. Cabinet and the commission would each have regulation-making powers within the framework to determine what that compliance and those penalties are, not Parliament. I understand the need to move quickly and to hold technology companies accountable, but how can Parliament judge whether these powers are appropriate when we have not seen so many of the rules that would govern their use? Consider a parent who discovers, in the words of this legislation, that an intimate image of their child has been shared without consent, perhaps even generated by AI. Their priority is to get it taken down as quickly as possible. The bill claims to have a process for removing specified content, generally within 24 hours after it is identified or properly flagged, although future regulations could change those criteria, but even if they are not, 24 hours on the Internet is a long time. What happens if the platform rejects the complaint? If those 24 hours pass and the image is still up, does that family now have to go through another complaints process with the commission, all while the image continues to spread? If the platform simply fails to act, what consequences would it actually face? A parent in Brandon—Souris should not need a lawyer to navigate this system. We need to know that these protections will work in the real world in real time and not just on paper. This brings me to the proposed restriction on social media accounts for children under 16. Ronald, a constituent from Brandon, supported a ban, raising concerns about how easily children can encounter harmful content online, but he also made an important point. He wrote that parents would need to be a willing partner if this were to succeed. I could not agree more. We can pass all the legislation in Ottawa we like, but parents are still the ones raising their children and helping them navigate the online world. Kids are primarily their responsibility, far more than the government’s. That raises a very practical question: How would this proposed restriction actually work based on what is in the bill? The bill provides for age checks on social media services designated through regulations with possible exemptions for platforms that have “adequate safeguards”. What does “adequate” mean? By whose definition is it adequate? Is it the parents’ definition of an adequate safety plan for their kids, or would it be the commission’s or the government’s? We do not know, because so much of these decisions would be left to regulation after the bill has passed. Putting an age restriction into practice also means finding a way to verify people’s ages, and that raises another serious concern: the privacy of Canadians and the security of their personal information. If platforms must check people’s ages, how will they do it? Will Canadians be asked for government ID, a facial scan or information collected by an outside company? The bill does not include safeguards requiring information collected for age checks to be protected, used only for that purpose and destroyed afterwards. Who will collect the data? How will we know that it has been deleted? What happens if there is a breach? We only know from highly reputable organizations, like Crime Stoppers very recently, that the threat of a data breach is a very real possibility in today’s day and age. Once that sensitive personal info has been compromised, a promise to delete it later offers little comfort. Parents should not have to trade one concern about their child’s safety for another concern about their child’s personal information. After speaking with parents in Westman, I know they want their children to make friends, learn about the world and become independent enough to make good decisions, but most of all, they want their kids to be safe. Tech can be a tool, but it can also be a path to things that no child should face alone. As the bill proceeds through second reading, Parliament must remain focused on two things: holding powerful tech companies accountable without handing the Liberals a blank cheque on oversight, and, most importantly, protecting children by empowering, not replacing, parents. Conservatives will continue to fight for those priorities until we get this legislation right. The consequences are too significant for anything less.

Michael Coteau, Scarborough—Woburn

Liberal
“The member only raised questions instead of taking a clear stand on this bill. Will he vote for it, yes or no?”
Official Hansard

Madam Speaker, my colleague brought up a lot of questions and hypotheticals. He criticized the use of regulation, which is a normal process in this House. He seemed to have a lot more questions than an actual position on or insights into the legislation. Will he be supporting this bill, yes or no?

Grant Jackson, Brandon—Souris

Conservative
“Asking questions about government bills is how Parliament works. Conservatives agree with protecting kids online, but we need more details about how this bill will actually be enforced before we decide how to vote.”
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Official Hansard

Madam Speaker, I am not sure why the member is offended that an opposition member is asking questions of the government. That is how Parliament works. Nonetheless, I think Conservatives have been clear that we support, in principle, protecting kids online. We are looking for more details. Perhaps some of the Liberal members will put more of the teeth of this bill on the record now so that Conservatives can assess it before it comes to a vote.

Anna Roberts, King—Vaughan

Conservative
“We must protect our children, or this country has no future. My colleague explained this well, and I want to know what we should do to make sure they are safe.”
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Official Hansard

Madam Speaker, the important thing we have to understand today is that we are concerned about the future of this country. If we do not protect our children, we will not have a future for them. That is what we are looking for. We are looking to protect our children, and I think my colleague did a wonderful job of explaining that. What do you think we need to do to ensure that—

Anna Roberts, King—Vaughan

Conservative
“How can we make tech companies take responsibility for protecting our children?”
Official Hansard

Madam Speaker, I apologize. What can we do to ensure that tech companies take accountability in protecting the future of our country?

Grant Jackson, Brandon—Souris

Conservative
“I want the government to change this bill to make it better. The bill should put stricter rules on tech companies and their algorithms to protect what kids see online. Right now, it does not do that.”
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Official Hansard

Madam Speaker, that was an important question. There are ways that tighter strings could be attached to how tech companies run their algorithms, what they are like based on the platforms they are delivered on, and what they look like compared to, for example, the data plans on the devices that kids use to access these platforms and the Internet. Those are just a couple of examples off the top of my head where this bill could more tightly restrict what kids with kid plans on any of our networks are seeing. We do not see that in the bill, unfortunately. Hopefully the government will make some amendments and improve the bill.

Natilien Joseph, Longueuil—Saint-Hubert

Liberal
“We need to protect children. As a father of a 12-year-old, I want to know how we will protect young people from the harms of AI chatbots.”
Official Hansard

Madam Speaker, right now we are addressing the very important topic of child protection. I am the father of a 12-year-old daughter. I would like to ask my colleague a question concerning the regulation of AI chatbots. How do members propose to protect young people from the risks associated with AI chatbots, especially their ability to reinforce behaviours harmful to our children?

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