National Framework on the Durability of Electronic Products and Essential Home Appliances Act

Bill C-267, National Framework on the Durability of Electronic Products and Essential Home Appliances Act · Second reading · now at committee in the House Where it stands

What Bill C-267 would do

The bill would require the development of a national framework on the durability and repairability of electronic products and essential home appliances. It would also set out reporting requirements for the framework. The published material gives no further detail.

Official text (opens in a new tab)

7 statements

Abdelhaq Sari, Bourassa

Liberal
“I want the House to pass this bill and send it to committee. It creates a national plan to make electronics and home appliances last longer and be easier to fix. Too many people are forced to buy expensive new products because repair parts or manuals are not available. Fixing things instead of throwing them away saves families money and cuts down on waste.”
Official Hansard

moved that Bill C-267, An Act to establish a national framework to promote the durability of electronic products and essential home appliances, be read the second time and referred to a committee. He said: Madam Speaker, I would like to point out that I have the support of the member for Carleton. It is with a great sense of responsibility and much hope for the future that I rise today at second reading of my first bill here in the House of Commons, Bill C-267, which seeks to establish a national framework on the durability and repairability of electronic products and home appliances. This the first bill I am introducing in the house, as I just said, and I am proud to table it on behalf of families in Bourassa and Montreal and all Canadians, who deserve better when it comes to their appliances. Let me start with a simple image. Someone comes home and their dishwasher no longer works. They call a technician who says that the part is no longer available or that the cost of the repair exceeds that of a new device. They are then forced to pay $500 or $1,000, sometimes more, to replace a device that technically could have been repaired. Millions of Canadians experience this situation every year. This is not an accident. It is the result of an economic model that favours replacement over repair and leaves consumers without information, without choice and often without recourse. This bill seeks to change that. In the example I just gave, maybe the part simply no longer exists, or the information or the repair procedure is not available. It is very unclear. It is getting very difficult for the repair person to do the repair. As I said, sometimes it costs more to repair an appliance than to replace it even if a person would technically prefer to keep it running rather than throw it out and buy another. This bill would change that. This bill is about giving consumers more transparency, more durability and more repairability. This bill is important because today, too many Canadian consumers buy appliances and electronic devices without knowing how long they will last, whether spare parts will be available or how long software support will be provided. This state of affairs is costing our families dearly. It forces people to replace appliances prematurely when they could otherwise be repaired. It also increases the amount of electronic waste, one of the fastest-growing waste streams in the world. Right now too many Canadians are forced to replace products that could and should be repaired. That also contributes to increased electronic waste, which is one of the fastest growing waste streams in the world. As I said, this bill would make a real difference because it calls on the federal government to establish a national framework to inform consumers and improve the durability and repairability of appliances sold here in Canada. This approach is economical, environmentally friendly and pro-consumer. It is economical because an appliance that lasts longer costs less over time. It is environmentally friendly because repairing something rather than throwing it out reduces waste and conserves resources. Lastly, this approach is pro-consumer because it restores a better balance between manufacturers on the one hand and people on the other. This is good for families, good for the environment and good for a more responsible economy. I want to talk numbers. I want to talk hard facts. Electronic waste is the fastest-growing waste stream in the world. Every year, millions of tonnes of devices that are still functional or repairable are thrown away. In Canada, it is estimated that hundreds of thousands of tonnes of electronic equipment are thrown away annually, a significant proportion of which could and should have been repaired had the parts, information and support been available. The problem is not just environmental, nor is it merely an economic issue; it is also a question of fairness. When I say fairness, I am obviously referring to fairness between the manufacturer on one side and the consumer on the other. It is also a matter of purchasing power. At a time when the cost of living is the number one concern for Canadian households and families are struggling to make ends meet, the forced replacement of appliances represents an unfair burden. This is not a luxury. A fridge is essential. A dishwasher, a stove, a television, a computer, a smart phone—all these appliances are now essential to daily life. Our digital economy has also become essential. Anyone who buys one of these devices today never knows how long it will last. No one knows whether replacement parts will be available in five years’ time. No one knows whether the manufacturer will provide the software support after two years. There is a fundamental asymmetry of information between manufacturers, who know everything, and consumers, who know almost nothing. This asymmetry comes at a high cost to Canadian families. On top of that is a phenomenon that experts refer to as planned obsolescence. It means that devices are deliberately designed to not last and to not be repaired, in order to force consumers to replace them. This is not a conspiracy theory. It is a well-documented reality, recognized by regulators around the world, one that is currently being addressed through legislation in Europe, the United States and the United Kingdom. Canada must act, and that is exactly what Bill C-267 proposes. In addition, there is a phenomenon that specialists call planned obsolescence, with devices deliberately designed not to last and not to be repairable, to force replacement. This is not a conspiracy theory. It is a documented reality recognized by regulators around the world. I want to be clear about the nature of this bill, what it is proposing and what it is not proposing. This is not a rigid set of regulations being imposed on the industry from the top down. This is not a government telling manufacturers what to do in minute detail. It is certainly not an intrusion into provincial jurisdiction. This bill establishes a national framework that is flexible, progressive, collaborative and based on extensive consultation with the provinces and territories, industry and consumer advocacy groups. Specifically, here is what the bill provides. It mandates the Minister of Industry to develop a national framework, in consultation with his provincial and territorial counterparts, that includes measures focused on minimal product durability, ensuring that appliances last a reasonable amount of time; repairability, so that consumers can have their appliances repaired using readily available parts, tools and information; the availability of spare parts, to ensure that manufacturers do not stop making them prematurely; access to technical documentation, so that independent repair technicians can work their trade; software support, so that updates are not used to render appliances that are still in perfectly good working order obsolete; informative labelling, so that consumers know how long their appliances will last before they buy them. This national framework will have to be tabled in both chambers of Parliament within the next few months. Five years later, its effectiveness will be reviewed and a report will be submitted to Parliament. It is a measured, transparent approach that respects parliamentary processes and would give the government the tools to act without presuming solutions before consulting all stakeholders and parties. Canada is not starting from scratch, as I mentioned earlier. It is part of a global movement that has been gaining momentum over the past few years. In June 2024, the European Union adopted a directive on the right to repair, which covers a wide variety of appliances, including smart phones, tablets, washing machines, dishwashers and refrigerators. This EU directive requires manufacturers to make spare parts available, to provide technical documentation to independent repair people and to not impede repairs through software updates. Since 2021, the United Kingdom has been imposing similar requirements regarding the availability of spare parts for several categories of household appliances. In the United States, more than 20 states have passed or are in the process of passing laws on the right to repair with remarkable bipartisan support. Both Republicans and Democrats see this as a matter of consumer freedom and local economic competitiveness. In practical terms, this means that large international manufacturers that sell their goods in Canada are already adapting to these new standards in their other markets. I am talking here about major manufacturers like Samsung, LG, Whirlpool and Apple. They have all announced programs to provide access to spare parts under international regulatory pressure. That means that adapting would impose very little burden on these large manufacturers here in Canada, since they are already meeting these requirements elsewhere. This bill is not ahead of its time; it is catching up. I want to be very clear: This bill is not an end in itself. It is not an objective we want to achieve. It is a serious starting point. It provides a legislative foundation that will help move the debate forward and that will allow us to hear from experts, consumer groups and industry stakeholders so that the bill can be strengthened in committee. Who will benefit from this bill? First and foremost, it will benefit Canadian families. Second, it will benefit small repair businesses, those local shops that are often run by immigrants who come to this country. They are often craftspeople or tradespeople who are currently being deprived of access to parts. Third, it will benefit the environment. For every device that is repaired instead of replaced, a natural resource is preserved. Fourth, it will benefit the industry itself. This framework will deliver a more transparent market, clear standards and a level playing field for all manufacturers. I will end where I began, by talking about Canadian families. Every day, in the riding of Bourassa, in the streets of Montreal North or Ahuntsic, I meet ordinary folks who are facing tough choices: seniors who have to choose between getting their fridge repaired and buying a new one; young families going into debt to replace a phone that could have been repaired; small business owners losing contracts because they cannot get the parts they need. This bill sends them the message that we see them, we hear them and we are taking action. This is not a partisan or ideologically motivated bill. It is a common-sense bill that is based on the reality of Canadian families, supported by a global movement and built on collaboration. I am reaching out to my colleagues in the House, from all political parties and all regions, and asking them to vote to send this bill to committee, where we will be able to study it, improve it, hear from witnesses and make it stronger together. Repairing instead of replacing, informing instead of ignoring, collaborating instead of imposing: that is the spirit behind this bill. That is the spirit I am bringing to the House today. This should not be a partisan issue—

Abdelhaq Sari, Bourassa

Liberal
“I want this bill to stop companies from making products that break quickly. It should also force companies to tell buyers how long an item can be repaired, how long parts will be sold for it, and what warranty it has.”
Official Hansard

Madam Speaker, I thank my colleague for that very interesting question. Yes, we want a bill that will help combat planned obsolescence, but that is not all. We also want it to be mandatory to provide consumers with information. When a consumer wants to make a purchase, they should be able to choose between two devices: the one that comes with the most warranties or the one whose replacement parts will be available for the longest time, the one that can be repaired for the longest time. What he says is true, then, but it is not the extent of it. There are other provisions in the bill.

Abdelhaq Sari, Bourassa

Liberal
“Quebec has a great law that stops companies from making appliances and electronics break on purpose. This bill is a starting point so people across all of Canada can have those same rules.”
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Official Hansard

Madam Speaker, that is not a good question; it is a great question. Quebec’s legislation is inspiring. It prohibits planned obsolescence, but it goes even further. It creates a warranty of good working order, requires replacement parts to be available and also provides for penalties. That is great, but Quebec is acting as a province, within its areas of jurisdiction. We are acting within ours. Let me be clear: Bill C-267 is not an end point; it is a starting point that we have to work from to ensure that all of Canada, not only Quebec, can enjoy the same standards everywhere, be it Alberta or Quebec. The goal is to have the federal government work within its areas of jurisdiction and offer this option to the other provinces.

Abdelhaq Sari, Bourassa

Liberal
“I worked with the government to write this bill to make electronics and home appliances last longer and be easier to repair. A committee will now study it and work with consumer groups to make it even better for families, small businesses, and the environment.”
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Official Hansard

Madam Speaker, I am very pleased to see the support of my colleagues today. I can say that not only do I have the government’s support, but I also worked with the government on creating this bill. I would add that it will be studied in committee. There are other stakeholders that I have met with, including Option consommateurs, Protégez-Vous and other people who want to work in committee to make this bill stronger for families, the environment, our SMEs and our industry.

Bruce Fanjoy, Carleton

Liberal
“Who helped write this bill?”
Official Hansard

Madam Speaker, I thank the member for Bourassa for his excellent speech and his very important bill. Can he talk about the stakeholders who have contributed to this bill?

Abdelhaq Sari, Bourassa

Liberal
“People want this bill to do more. I invite them to share their ideas in committee to help make it stronger.”
Official Hansard

Madam Speaker, with my remaining 25 seconds, I would like to start by thanking my colleague, the member for Carleton. Yes, I met with several stakeholders, including Option consommateurs. People want to go further with this bill. It is great that people want to collaborate and work together. I encourage those people to participate in the study of the bill in committee in order to make the bill stronger.

Karim Bardeesy, Parliamentary Secretary to the Minister of Industry

Liberal
“I want the House to pass this bill and send it to committee. It will help people fix their electronics and appliances instead of throwing them away. This will cut down on waste, save people money, and create local repair jobs.”
Official Hansard

Madam Speaker, I am very pleased to take part in this debate, and I want to commend the member for Bourassa for introducing this bill and for speaking so powerfully about this major challenge. I would like to commend him for his speech, in which he outlined the benefits that workers will enjoy if the measures outlined in the bill are implemented. I want to thank the other participants in the debate, too, including the member for Peace River—Westlock, who I think has a lot of experience and knowledge to share in the very particular matters that this bill covers. I want to commend the comments made by the member for Gaspésie—Les Îles-de-la-Madeleine—Listuguj and the member for Repentigny. I commend the Bloc Québécois for supporting this bill and recognizing the work done by the member for Bourassa. I, too, would like to commend the efforts made by the Province of Quebec and by the people of Quebec to be leaders on this issue. I also want to thank the member for Scarborough—Woburn, who, in previous parliaments and in Ontario, has been a very strong champion of the right to repair. We are standing on the shoulders, as has been said, of the provinces of Quebec and Manitoba and the European Union. Ontario is making steps. When we think about the idea of the right to repair, it may not be a human right, but repair is fundamental to all that is human, so this piece of legislation is a very human endeavour that puts humans back in control of technology and of the things that are increasingly governing us. I want to thank our friend from Bourassa for shining a light on this and for making a very strong statement that it will stop; that we are working in the opposite direction, where humans are going to be in control of technology; that we have, as humans, this intimate connection with the things around us; and that we have a right to repair. It brings to mind a recent book that has come out by Stewart Brand called Maintenance: Of Everything. Stewart Brand has always been on the cusp of the latest thinking about technology, human connectedness and the great ideas of our time. I want to quote from Maintenance: Of Everything at some length because I think it captures the humanity that the member for Bourassa captured so well in his speech and the thing that is driving all of us, and is driving the frustrations behind and benefits from this legislation. The frustrations have been articulated by my colleagues across the way, as well as the benefits that this legislation could bring. Mr. Brand writes in his book: Maintenance is what keeps everything going. It’s what keeps life going. Every living thing spends a great deal of time and toil in maintaining its own life and the life of the systems it depends on. Plants tend the life of the soil they grow in. Beavers maintain their dams and thereby the pond that protects them. Humans maintain their bodies, their vehicles, their homes, and their cities, along with much else. Nearly everything worth maintaining is nested in something larger even more worth maintaining. But so much of doing maintenance is tiresome. Brush the damn teeth, change the damn oil. They are unrewarding chores—repetitive, boring, often frustrating, and endless. Since that part of maintenance is a pain, we shirk it, defer it, fail to budget time or money for it, let it drop to the bottom of the priority list. That’s easy to do because the necessity of maintenance accumulates invisibly and gradually. Then suddenly one day the thing breaks, the system falters, and everything stops in a turmoil of disruption, expense, and blame. A number of us have experienced this with our mobile devices. I was just in conversation with my wife, who shared her frustration about the latest mishap with her phone. I will go back to Stewart Brand: The apparent paradox is profound: Maintenance is absolutely necessary and maintenance is optional. It it easy to put off, and yet it has to be done. Defer now, regret later. Neglect kills. What to do? What I so appreciate about our moment in the House is that the member for Bourassa has asked, what to do? What to do about this paradox, where maintenance is important? We delay it, but we are nested in even greater systems that are worth maintaining, which, for Stewart Brand, is ultimately the entire earth. The member for Bourassa’s response is that we are going to do something about this. We are going to take inspiration from those who care about maintenance and who have the connectivity to their devices and appliances, as so well described by the member for Peace River—Westlock, harkening back to perhaps a time when there was a more intimate connection between the manufacturers’ devices and those who used the devices. Now too often the manufacturers of devices are far away from us. The beneficiaries of the economy in which maintenance is devalued are often outside of Canada, but we can do something about this. We can pass this bill. As far as I can tell, and it has been articulated by some of my colleagues across the way, the bill would have three main benefits: environmental benefits, customer savings and economic activity. The environmental benefits of maintenance and the cost of not investing in maintenance are very clear. I have data from Equiterre, which published a survey eight years ago. We have with us in the House the member for Laurier—Sainte-Marie, who has close ties to this very important non-governmental organization. A growing number of electronics and household appliances are becoming obsolete every year. In 2016, 44.7 million tonnes of electronic waste were generated worldwide. Five years later, the increase in the amount of waste was estimated at 17%. Home appliances and electronics generate 44.7 million tonnes of waste worldwide. This is an eight-year-old figure. Canadians know about this and they are frustrated by this. In fact, too many Canadians and too many people around the world have given up because they assume that we cannot do anything about this. In a 2018 survey, 86% of respondents indicated that they believe home appliances and electronics are deliberately designed with short lifespans, and 80% of respondents reported that they purchased their devices new. In an economy that has all these devices around, people are having to buy these new devices, specifically electronic devices, because they do not last long enough. The planned obsolescence issues, as noted, are key. In the survey, 61% of Canadians kept their electronic devices for less than five years. When it came to home appliances, it was 45%. There is something we can do about this. We can attend to the environmental benefits. This piece of framework legislation, and let us bring it to committee as soon as possible, would allow Canadians down the road to have the ability to, we hope, attend to their devices in the way that Stewart Brand described and not send them as quickly to the scrap heap. Customer savings are clearly key in this time when Canadians are concerned about affordability. Again, we are sending money to device manufacturers and appliance manufacturers, too often, overseas. The member for Bourassa spoke so passionately about the kinds of people he sees every day who are facing choices about what to do with their piece of technology that has broken too quickly. The customer savings that are possible if we implement this legislation successfully, I think, are very promising. Then there is the economic activity. This piece of legislation could create a new set of industries, a new set of apprentices, and we have learned a bit in the spring economic statement about the upcoming apprenticeship benefits. Imagine a new generation of young workers who are working in shops on their main streets locally, doing this kind of repair at a fraction of the cost that it takes to buy a new device, keeping that money home, creating economies across Canada. Wherever we have a device, whether it is urban or rural, we need someone to repair that device. It brings to mind, for me, in my riding, the Parkdale People’s Economy, an effort that really shined a light on how we need to do some of our economic activity differently. As the member for Bourassa said so clearly, the right to repair may not be a human right but it is fundamental to what it means to be human. Let us bring this legislation to committee. Let us reclaim a bit of what makes us human. Let us say that these technologies, these devices, do not rule us but that we rule them, that we are in partnership with each other and that we can have a better quality of life. We can experience the benefits of being in a community by having a relationship with these devices, with these appliances and with these technologies that is more human and more in line with the rest of the economy and the rest of the community in which we find ourselves. Pass the bill. Let us take inspiration from the member for Bourassa. Let us take inspiration from Stewart Brand. Let us take inspiration from the European Union, Quebec, Manitoba and elsewhere. Let us send the bill to committee.

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