Adjournment Proceedings

An adjournment debate on the Canadian dental care plan. The NDP’s Gord Johns said seniors, veterans and pensioners who were approved for the plan fear losing coverage because of old tax forms and a confusing renewal deadline, and asked the government to keep their coverage active during reviews, extend deadlines and give clear answers. Liberal MP Maggie Chi replied that more than four million Canadians have received care through the plan and that people who were approved in error, through no fault of their own, are being worked with to find a fair solution.Written by AI from the debate. Updated .

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4 statements

Gord Johns, Courtenay—Alberni

NDP
“Many seniors and veterans were approved for the national dental plan, but the government is now telling them they might lose it because of old tax forms. I want the government to keep their coverage active while they are being reviewed, give them clear answers, and make sure people who applied honestly do not lose their dental care.”
Official Hansard

Mr. Speaker, the Canadian dental care plan is one of the most significant expansions of public health care in a generation. For too long, millions of Canadians went without dental care because they could not afford it. They delayed treatment, lived with pain and watched manageable dental problems become serious health issues because the cost was out of reach. The New Democrats fought to make this program a reality because access to health care should never depend on the size of a person’s paycheque, pension cheque or bank account. Today, millions of Canadians have access to dental care because of the Canadian dental care plan. This is a success worth protecting. It is why I rise tonight to raise a serious and growing concern. My office has been contacted by Canadians who have applied in good faith, were approved, received care and renewed their coverage as instructed. Many believed everything was in order, only to receive letters saying their eligibility was now under review or they may no longer qualify. Many affected are retirees, former union members, veterans and pensioners who made decisions about dental coverage through their unions or employers years ago, sometimes decades, based on the rules that existed at the time. Some were told that if they opted out of their dental coverage, they could never rejoin. When the Canadian dental care plan became available, they applied honestly because they believed they did not have access to dental coverage. The government reviewed their applications and approved them. Now they are being told that information on a T4 or T4A tax slip suggests they may have had access after all. Susan from Errington believed she qualified because she had opted out of her pension dental plan before December 11, 2023, and could not re-enroll. She has documentation supporting her position but no clear timeline for a decision. Ian from Parksville left his former employer decades ago. He declined dental coverage because the premiums were nearly equal to the pension benefits he receives. He was told he could never rejoin. Now he fears being asked to repay benefits he received in good faith. Allan from Coombs, a retired veteran, opted out of dental coverage in the 1990s because he could not afford the premiums. He was told he could not rejoin. Now he is caught in an eligibility review because rules appear to be changing decades later. Joyce from Lasqueti Island had not seen a dentist in eight years because she could not afford private coverage. The plan finally gave her access to care. Now she worries that coverage may be taken away. These constituents are not alone. We know people across Canada do not know whether they will lose their coverage, whether they can renew, whether documents have been received or whether they will be asked to repay benefits already approved by the Liberal government. Many cannot even speak directly to the officials reviewing their cases. They are directed from one department to another with no clear timeline for a decision. Even members of Parliament have limited ability to obtain updates. This is not simply a question of paperwork. It is a question of access to health care. Will the government maintain coverage and protect renewal eligibility while reviews are under way? Will it establish clear service guidelines and standards, provide applicants and MPs with a dedicated point of contact, and ensure that Canadians who acted honestly and in good faith are not denied dental care because of gaps between government systems and the reality of their circumstances? The Canadian dental care plan is improving lives. We must not allow bureaucracy, confusion and administrative barriers to undermine that promise.

Maggie Chi, Parliamentary Secretary to the Minister of Health

Liberal
“The dental care plan is helping millions of people get care and save money. Some people were approved for the plan by mistake through no fault of their own. We are working with them to find a fair solution.”
Official Hansard

Mr. Speaker, I thank the member, my good friend from Courtenay—Alberni, for his very important question. As the member mentioned, the Canadian dental care plan is the most transformative social program in a generation. More than seven million Canadians are now eligible for the CDCP, and more than four million Canadians have received dental services from the plan. During the most recent renewal period, more than 80% of CDCP members successfully renewed their coverage. In the member’s riding of Courtenay—Alberni, more than 29,000 people are eligible for the CDCP. That means seniors are receiving care that has been delayed for years. Children and young people are getting access to preventative care earlier. Families are saving, on average, about $900 per year through the program. At a time when many Canadians are feeling pressure from the rising cost of living, the CDCP is helping people access essential dental care with greater peace of mind. As with any program of this scale, it is important that eligibility requirements are administered carefully and consistently. Health Canada regularly conducts eligibility reviews to confirm that applicant information aligns with records held by the Canada Revenue Agency. In cases where additional clarification is needed, individuals may be asked to provide supporting documentation, which the department then reviews before confirming eligibility. The member has rightfully raised cases where, through no fault of their own, some individuals were incorrectly approved for dental services. I can assure the member that the department is working closely with impacted individuals and the members of Parliament who have raised this issue to find an equitable solution. I know this issue is important to the member, and I want to emphasize that the minister and all of us are committed to ensuring the program works effectively for Canadians. That means making sure eligible Canadians can continue accessing the dental care they need while supporting a system that remains reliable and sustainable for the millions of Canadians who depend on it.

Gord Johns, Courtenay—Alberni

NDP

Linked statement

“Seniors and veterans are losing their dental coverage because the renewal deadline was confusing. The government must extend the deadline and fix this problem so people do not lose their care.”
Official Hansard

Mr. Speaker, I truly hope the Liberals will address these issues. I have another emerging issue that I want to raise. My office has been inundated with calls from seniors, retirees, veterans and pensioners who are confused, anxious and afraid of losing the Canadian dental care plan coverage because of yesterday’s June 1 renewal deadline. Many applied honestly, were approved and received care but are now being told their eligibility is under review. Others missed the deadline because of unclear communication, delayed notices or confusion and now must reapply, risking a gap in coverage. The government needs to understand the anxiety that this has caused. Requiring renewal creates unnecessary barriers, especially for seniors and vulnerable people navigating government systems. The renewal deadline must be extended. No Canadian should lose dental coverage because of administrative confusion. The government must provide clarity and ensure no one is left without the care they depend on. Will the government fix this?

Maggie Chi, Parliamentary Secretary to the Minister of Health

Liberal
“Our dental care plan is working. Over four million Canadians have already received care through it, and we will keep making sure it helps people.”
  • Reply to a debate question

    Relevance 47 of 100

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    Clarity 38 of 100

    Much of this statement used imprecise wording, lacked details on timing or responsibility, or made broad claims without support.

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Official Hansard

Mr. Speaker, I thank my hon. colleague and good friend from Courtenay— Alberni for raising this important issue. Our government remains committed to ensuring that the Canadian dental care plan continues to deliver for Canadians. More than four million Canadians have already received care through the CDCP, and more than seven million Canadians are currently eligible for the program. We will continue working to ensure that the program remains accessible, effective and responsive to the needs of Canadians.

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