Marianne Dandurand, Compton—Stanstead
“I want the House to send this bill to committee. It requires accurate data on cellphone coverage and updates how the government manages wireless spectrum. People in rural areas often have bad cell service, which hurts businesses and makes it hard to call 911.”
“moved that Bill C-268, An Act respecting the Spectrum Policy Framework for Canada, be read the second time and referred to a committee. She said: Mr. Speaker, it is with a sense of pride that I rise today in the House for the second reading of Bill C-268, the spectrum policy framework for Canada act. This is an important step in the parliamentary process regarding an issue that is truly significant, not only in my rural and mountainous riding, but also for my colleagues across Canada who live in rural, remote, or isolated areas. We are talking about the issue of cellular connectivity. In recent years, a great deal of work has been done to improve Internet connectivity. I am proud to say that in Quebec, nearly 100% of the population has access to high-speed Internet. With the progress we have made, we can now move on to the next step, which is improving cellular connectivity in rural areas. This issue was brought to my attention during the election. First, in my region, when someone is driving on the roads, even on highways or numbered secondary roads, it is not uncommon for them to have to tell the person on the other end of the line that they are going to lose the connection and will have to call them back a few minutes later. In my area, locals know that whenever someone drives past Mount Orford, they lose connection for a while. It is a minor inconvenience, but it is pretty annoying. We need to remember that there are people living in areas where this service is never available. There are connectivity black holes that need to be addressed, in my opinion. During the election campaign, this was an issue that many local residents brought up with me, and I promised to work on improving the situation. In my view, this is an issue that the federal government can work on with the provinces, municipalities and telecommunications companies to improve the situation. To date, it is estimated that roughly 25% of secondary roads in Quebec are not connected. In addition, it is estimated, I think incorrectly, that 97% of the population has access to a cellular network. I believe there is a problem with the way that this is measured if 97% of Canadians are said to be connected, because for many areas in my region, this is clearly not the case. I live in a city with a population of nearly 200,000, and even in my own home it is difficult to get an Internet connection. For me, this may be anecdotal, but for many businesses and Canadians, it goes beyond that. These are real problems. It is a safety issue and an economic issue, and that is what I wish to address today. That is why I have decided to work with the rural caucus and several stakeholders back home on this situation to help improve it. In 2026, I think that Canadians across the country are entitled to equal cellular service. The main issue that this bill seeks to address is incomplete or even non‑existent cellular coverage in regions across Canada, including in my own. This is an issue that we talk about a lot within the rural caucus. I know that the teams of the various ministers responsible for this issue are involved in the issue, but I think that it is really important to keep it as a top government priority. In this day and age, we need to move forward. It is a safety issue, because people do not have access to 911. It is an economic issue, because this hinders the development of certain businesses. In addition, it is simply a fairness issue, because cellular service should not depend on the postal code. In 2026, we should not have to live like this. I want to give a few examples from my riding. I was recently speaking with the chief of the intermunicipal fire safety board in the Coaticook region. In this fairly mountainous region, which is quite close to the U.S. border, firefighters responding to emergencies sometimes have no cell service and are unable to call for backup upon arriving at the scene. As a result, a firefighter, sometimes even the fire chief, has to leave the scene to call for backup. Some stories are pretty terrifying. Sometimes, especially when first responders are attending incidents in more remote areas, like at the end of a dirt road, it can take several minutes to connect to a cellular network to make a call and then return to the scene. We need to put ourselves in the shoes of these firefighters if they need to reach other services, such as SOPFEU or, in the case of my riding, which is very close to the border, with American services that come to support Canadian services. This means they often have to leave the scene of the fire or emergency to go a short distance away and then come back. These situations could lead to disasters. Rural areas have managed relatively well so far, but it is important to remember that, in the regions, people are entitled to cell service that is just as good as what is available in the cities. Someone from my riding came to Ottawa very recently. It was Andrée Gagnon from Maison Séjour, which welcomes women who are victims of domestic violence. Ms. Gagnon indicated that, on certain occasions, there are women who try to get to the shelter to escape a critical situation at home but who do not have access to cell phones. As a result, they are stuck in a home where they are victims of violence. They cannot leave their home because they cannot call for help, because there is a lack of cellular connectivity. Ms. Gagnon also pointed out a fairly troubling fact: electronic monitoring devices do not work where there is no cellular network or Internet access. Imagine the danger posed by an abuser whose electronic monitoring device does not work and which therefore leaves their victim unprotected. This is where really terrible situations can happen, and this is the kind of situation that needs to be resolved. That needs to be looked at, and that is what Bill C‑268 is about. I have another example. I talk a lot about safety, and that is something that is very important to think about. However, there is also a lot of talk about economic development. Take, for example, the transportation industry, where vehicles experience problems when travelling on secondary roads, numbered roads and even highways. These vehicles sometimes do not have access to a cellular network. Truckers cannot maintain contact with their dispatcher or business. Situations like that are very inconvenient for businesses. This does not just happen in rural and remote areas. It also happens on highways. This is the sort of problem encountered by people who transport goods across Canada and to the United States. This week, I was also talking with the president of UPA Estrie, Michel Brien, who owns a dairy farm. He was telling me that everything on his farm is now connected to his cell phone. He can activate his milking machines and monitor his cameras, but that all really depends on a cellular connection that is not always reliable. There are some really worthwhile technologies available to farmers. I am talking here about basic farm monitoring, but we are moving towards precision farming, which will save farmers a lot of money on input costs when they are able to fully utilize these tools. However, for that to happen, farmers need to have access to high quality cell service. Whether we are talking about farmers, forestry companies, transportation companies or SMEs, our economy depends on our ability to communicate and to communicate effectively. This is the kind of challenge we face in my riding, so it is absolutely essential that we sort this out. As I said, it is also a question of fairness: No matter where someone lives in Canada, they should have access to the same cellular service. It is 2026. The solutions proposed by the bill follow two main lines of action. First, we need a better understanding of the situation on the ground, as we can only improve what we can measure. As I said earlier, according to the CRTC, 97% of the Canadian population has access to a mobile network. This data comes from telecommunications companies, but I am not convinced that these companies and I share the same understanding of what constitutes access to a mobile network. One bar might constitute a connection for them, but it does not allow someone to make a call, it does not keep a call going and it does not allow for a good-quality conversation. For me, that does not constitute a connection. The bill’s first requirement is to map out the situation with much clearer parameters. It is about choosing a series of parameters that will allow for better measurements and for an independent review of the data. When we have a better idea of where the issues are coming from, we can start to address them. The second part of the bill is about modernizing the spectrum framework. The spectrum framework is the mechanism by which frequencies used for cellular connectivity are distributed. That framework has not been updated since 2007. When it was last updated, it was assumed that market forces would end up connecting the entire Canadian population. Needless to say, that did not happen. Almost 20 years later, we recognize that connecting remote regions is not profitable. There is no incentive for telecommunications companies to connect remote regions. The change we want to make to the spectrum policy is stated in the bill’s preamble. It is about making sure that cellular connectivity takes into account the realities of remote regions. I think that the timing is perfect. We may be a bit behind, but the timing could not be better for a bill like this. First, we have made many investments in fibre optic Internet connectivity, which makes the construction of new infrastructure more profitable. Having fibre optics allows for cellular towers. Major investments have been made. Spectrum auctions are also coming up. With the new spectrum auctions approaching, it is important to adjust the auction parameters to ensure that, in the rollout for telecommunications companies, there is not a requirement that 50% of the population in a large region be connected within five years, for example. What that means in a rural area is that only the largest population centre will be connected, leaving a vast expanse of land without any connectivity. We therefore need to recalibrate, and now is the time to do so, as new technologies, such as low-orbit satellites, are being deployed. While satellites are going to be launched in the relatively near future to connect people to cellular networks, this service must prioritize the regions over urban centres, because it is in the regions where connectivity is still lacking. In short, the bill aims to improve measurement, planning and investment. In conclusion, I am very pleased to see that this bill transcends party lines. Many of my Liberal colleagues have supported it. Some Conservative and NDP colleagues have also supported it. Our colleague from the Green Party supported the bill too. As this shows, the bill crosses party lines. I am also very pleased that Senator Aucoin has agreed to take the matter to the Senate after the bill is studied in the House. I am asking for this bill to be studied in committee, for a more connected, safer, fairer and stronger Canada.”
moved that Bill C-268, An Act respecting the Spectrum Policy Framework for Canada, be read the second time and referred to a committee. She said: Mr. Speaker, it is with a sense of pride that I rise today in the House for the second reading of Bill C-268, the spectrum policy framework for Canada act. This is an important step in the parliamentary process regarding an issue that is truly significant, not only in my rural and mountainous riding, but also for my colleagues across Canada who live in rural, remote, or isolated areas. We are talking about the issue of cellular connectivity. In recent years, a great deal of work has been done to improve Internet connectivity. I am proud to say that in Quebec, nearly 100% of the population has access to high-speed Internet. With the progress we have made, we can now move on to the next step, which is improving cellular connectivity in rural areas. This issue was brought to my attention during the election. First, in my region, when someone is driving on the roads, even on highways or numbered secondary roads, it is not uncommon for them to have to tell the person on the other end of the line that they are going to lose the connection and will have to call them back a few minutes later. In my area, locals know that whenever someone drives past Mount Orford, they lose connection for a while. It is a minor inconvenience, but it is pretty annoying. We need to remember that there are people living in areas where this service is never available. There are connectivity black holes that need to be addressed, in my opinion. During the election campaign, this was an issue that many local residents brought up with me, and I promised to work on improving the situation. In my view, this is an issue that the federal government can work on with the provinces, municipalities and telecommunications companies to improve the situation. To date, it is estimated that roughly 25% of secondary roads in Quebec are not connected. In addition, it is estimated, I think incorrectly, that 97% of the population has access to a cellular network. I believe there is a problem with the way that this is measured if 97% of Canadians are said to be connected, because for many areas in my region, this is clearly not the case. I live in a city with a population of nearly 200,000, and even in my own home it is difficult to get an Internet connection. For me, this may be anecdotal, but for many businesses and Canadians, it goes beyond that. These are real problems. It is a safety issue and an economic issue, and that is what I wish to address today. That is why I have decided to work with the rural caucus and several stakeholders back home on this situation to help improve it. In 2026, I think that Canadians across the country are entitled to equal cellular service. The main issue that this bill seeks to address is incomplete or even non‑existent cellular coverage in regions across Canada, including in my own. This is an issue that we talk about a lot within the rural caucus. I know that the teams of the various ministers responsible for this issue are involved in the issue, but I think that it is really important to keep it as a top government priority. In this day and age, we need to move forward. It is a safety issue, because people do not have access to 911. It is an economic issue, because this hinders the development of certain businesses. In addition, it is simply a fairness issue, because cellular service should not depend on the postal code. In 2026, we should not have to live like this. I want to give a few examples from my riding. I was recently speaking with the chief of the intermunicipal fire safety board in the Coaticook region. In this fairly mountainous region, which is quite close to the U.S. border, firefighters responding to emergencies sometimes have no cell service and are unable to call for backup upon arriving at the scene. As a result, a firefighter, sometimes even the fire chief, has to leave the scene to call for backup. Some stories are pretty terrifying. Sometimes, especially when first responders are attending incidents in more remote areas, like at the end of a dirt road, it can take several minutes to connect to a cellular network to make a call and then return to the scene. We need to put ourselves in the shoes of these firefighters if they need to reach other services, such as SOPFEU or, in the case of my riding, which is very close to the border, with American services that come to support Canadian services. This means they often have to leave the scene of the fire or emergency to go a short distance away and then come back. These situations could lead to disasters. Rural areas have managed relatively well so far, but it is important to remember that, in the regions, people are entitled to cell service that is just as good as what is available in the cities. Someone from my riding came to Ottawa very recently. It was Andrée Gagnon from Maison Séjour, which welcomes women who are victims of domestic violence. Ms. Gagnon indicated that, on certain occasions, there are women who try to get to the shelter to escape a critical situation at home but who do not have access to cell phones. As a result, they are stuck in a home where they are victims of violence. They cannot leave their home because they cannot call for help, because there is a lack of cellular connectivity. Ms. Gagnon also pointed out a fairly troubling fact: electronic monitoring devices do not work where there is no cellular network or Internet access. Imagine the danger posed by an abuser whose electronic monitoring device does not work and which therefore leaves their victim unprotected. This is where really terrible situations can happen, and this is the kind of situation that needs to be resolved. That needs to be looked at, and that is what Bill C‑268 is about. I have another example. I talk a lot about safety, and that is something that is very important to think about. However, there is also a lot of talk about economic development. Take, for example, the transportation industry, where vehicles experience problems when travelling on secondary roads, numbered roads and even highways. These vehicles sometimes do not have access to a cellular network. Truckers cannot maintain contact with their dispatcher or business. Situations like that are very inconvenient for businesses. This does not just happen in rural and remote areas. It also happens on highways. This is the sort of problem encountered by people who transport goods across Canada and to the United States. This week, I was also talking with the president of UPA Estrie, Michel Brien, who owns a dairy farm. He was telling me that everything on his farm is now connected to his cell phone. He can activate his milking machines and monitor his cameras, but that all really depends on a cellular connection that is not always reliable. There are some really worthwhile technologies available to farmers. I am talking here about basic farm monitoring, but we are moving towards precision farming, which will save farmers a lot of money on input costs when they are able to fully utilize these tools. However, for that to happen, farmers need to have access to high quality cell service. Whether we are talking about farmers, forestry companies, transportation companies or SMEs, our economy depends on our ability to communicate and to communicate effectively. This is the kind of challenge we face in my riding, so it is absolutely essential that we sort this out. As I said, it is also a question of fairness: No matter where someone lives in Canada, they should have access to the same cellular service. It is 2026. The solutions proposed by the bill follow two main lines of action. First, we need a better understanding of the situation on the ground, as we can only improve what we can measure. As I said earlier, according to the CRTC, 97% of the Canadian population has access to a mobile network. This data comes from telecommunications companies, but I am not convinced that these companies and I share the same understanding of what constitutes access to a mobile network. One bar might constitute a connection for them, but it does not allow someone to make a call, it does not keep a call going and it does not allow for a good-quality conversation. For me, that does not constitute a connection. The bill’s first requirement is to map out the situation with much clearer parameters. It is about choosing a series of parameters that will allow for better measurements and for an independent review of the data. When we have a better idea of where the issues are coming from, we can start to address them. The second part of the bill is about modernizing the spectrum framework. The spectrum framework is the mechanism by which frequencies used for cellular connectivity are distributed. That framework has not been updated since 2007. When it was last updated, it was assumed that market forces would end up connecting the entire Canadian population. Needless to say, that did not happen. Almost 20 years later, we recognize that connecting remote regions is not profitable. There is no incentive for telecommunications companies to connect remote regions. The change we want to make to the spectrum policy is stated in the bill’s preamble. It is about making sure that cellular connectivity takes into account the realities of remote regions. I think that the timing is perfect. We may be a bit behind, but the timing could not be better for a bill like this. First, we have made many investments in fibre optic Internet connectivity, which makes the construction of new infrastructure more profitable. Having fibre optics allows for cellular towers. Major investments have been made. Spectrum auctions are also coming up. With the new spectrum auctions approaching, it is important to adjust the auction parameters to ensure that, in the rollout for telecommunications companies, there is not a requirement that 50% of the population in a large region be connected within five years, for example. What that means in a rural area is that only the largest population centre will be connected, leaving a vast expanse of land without any connectivity. We therefore need to recalibrate, and now is the time to do so, as new technologies, such as low-orbit satellites, are being deployed. While satellites are going to be launched in the relatively near future to connect people to cellular networks, this service must prioritize the regions over urban centres, because it is in the regions where connectivity is still lacking. In short, the bill aims to improve measurement, planning and investment. In conclusion, I am very pleased to see that this bill transcends party lines. Many of my Liberal colleagues have supported it. Some Conservative and NDP colleagues have also supported it. Our colleague from the Green Party supported the bill too. As this shows, the bill crosses party lines. I am also very pleased that Senator Aucoin has agreed to take the matter to the Senate after the bill is studied in the House. I am asking for this bill to be studied in committee, for a more connected, safer, fairer and stronger Canada.
