Safe Social Media Act

Bill C-34, Safe Social Media Act · Second reading · now at committee in the House Where it stands

What Bill C-34 would do

The bill would create the Digital Safety Act and set up the Digital Safety Commission of Canada to oversee it. Operators of regulated social media and chatbot services would have to mitigate exposure to harmful content, label synthetic content, and protect children through design features and age limits. Platforms would also have to remove non-consensual intimate content and child sexual abuse material, and submit digital safety plans to the commission.

Official text (opens in a new tab)

81 statements

Steven Bonk, Souris—Moose Mountain

Conservative
“We cannot track progress on this bill if we do not clearly define key terms. What exact definitions is the government using for social media platforms?”
Official Hansard

Mr. Speaker, the Liberals brought forward this bill, and there are a lot of things resting on it, but the most important is definitions. I mentioned this to my colleague who gave a speech previously: How can we measure outcomes and how can we measure progress if we do not even have strict definitions with respect to what the bill is intended to do? Can the member enlighten us about exactly what definitions the government is going for when it comes to social media platforms?

Guillaume Deschênes-Thériault, Madawaska—Restigouche

Liberal
“This bill clearly defines harmful content, like encouraging violence, sharing private pictures without permission, and bullying. It sets up an independent group of experts to study online harms and protect young people. This group will report to Parliament every year.”
Official Hansard

Mr. Speaker, the bill sets out very clearly defined categories of harmful content. These include incitement to violence, non-consensual sharing of intimate images, incitement to bullying, and other forms. It is important to note that an independent digital safety commission will be established. Experts will serve on this commission. They will be able to examine what constitutes harmful content and explore ways to protect young people from exposure to such content. In terms of accountability, the commission will be required to submit an annual report to the minister, which will then be submitted to Parliament.

Alexis Deschênes, Gaspésie—Les Îles-de-la-Madeleine—Listuguj

Bloc Québécois
“Quebec already studied screen time and recommended banning social media accounts for kids under 14. This bill bans them for kids under 16 instead. I want to know why the government ignored Quebec's findings.”
Official Hansard

Mr. Speaker, I want to thank my colleague and neighbour from Chaleur Bay for his substantive contribution to this debate. My question for him is quite specific. In Quebec, the issue of young people’s screen time has been studied extensively. A commission was set up. It held 30 meetings and spent 32 hours studying the matter, with 7,000 people responding to questionnaires and 2,500 Quebeckers providing feedback. One of the key outcomes of that work was recommendation 42, which states that social media accounts should be banned for youth under the age of 14. In Bill C-34, the ban is for youth 16 and under. Why did the Liberals not bother to read the work that had already been done in Quebec and include those findings in their bill?

Guillaume Deschênes-Thériault, Madawaska—Restigouche

Liberal
“We consulted across Canada and used scientific studies to write this bill. Regulating big global tech companies is a federal public safety issue. All young people in Canada deserve this protection, no matter which province they live in. We will still listen to the provinces when a committee studies this bill.”
Official Hansard

Mr. Speaker, consultations were conducted across the country. In developing this bill, the government drew on scientific articles and studies. Consultations were held in Quebec, the Maritime provinces, western Canada and Ontario. A considerable amount of groundwork has gone into the preparation of this legislation. There will also be work carried out in committee, where we will be able to hear other perspectives. I have heard several questions from the Bloc Québécois regarding jurisdiction. However, when it comes to these platforms, we are talking about regulating web giants and access to international digital platforms in Canada. This is a public safety matter. I believe that protecting young people on social media is just as important whether the young person lives in Charlo, on my side of Chaleur Bay, or in Bonaventure, on my colleague’s side. As the federal government, I believe we have a responsibility to act and to provide a national framework that helps ensure our young people are safe online, while, of course, listening carefully to what the provinces have to say.

Marianne Dandurand, Compton—Stanstead

Liberal
“People in our regions struggle to get good cell service. Good cell service matters so everyone can connect to social media. I want my colleague to talk more about this.”
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Official Hansard

Mr. Speaker, my colleague from Madawaska—Restigouche gave a very eloquent speech about about Bill C-34. I want to elaborate on what he said and talk about cellular connectivity, because my colleague and I face the same challenge with regard to cellular connectivity in the regions. That is an issue that we are working on together. I would like him to talk about the importance of cellular connectivity in the regions, which will enable everyone to connect to social media.

Guillaume Deschênes-Thériault, Madawaska—Restigouche

Liberal
“Online safety depends on reliable cellphone service. Most young people use cellphones, but rural areas still lack good service. I am working with my colleague on new rules, funding, and a bill to make sure underserviced regions get better cellphone networks.”
Official Hansard

Mr. Speaker, as my colleague mentioned, it is always a pleasure to work with her on this issue affecting our rural communities. Access to technology and online platforms depends on stable and reliable access to cellular networks. I am pleased to co-sponsor her bill on cellular connectivity to give priority to underserviced regions in future tendering processes. I would say that this is also a critical issue because it is a matter of safety for our young people. We are talking here about protecting our young people. Most of them have cellphones these days, so they need access to reliable cellular networks. We are working together to see what can be done not only in terms of investments, but also in terms of federal regulations, to support technologies that would significantly improve cellular connectivity in our regions.

Rhonda Kirkland, Oshawa

Conservative
“We must protect children online, but this bill gives too much power to a new government commission without enough oversight. Most people I surveyed in Oshawa worry this regulator will be too powerful. We need to hear from parents and legal experts in committee so we can add clear limits on its power.”
Official Hansard

Mr. Speaker, it is an honour, of course, as always, to rise on behalf of my neighbours in Oshawa. Today I do so to speak about Bill C-34. We know that social media has fundamentally changed how young Canadians communicate, how they learn and how they interact with one another. It has created opportunities for connection, education and creativity that previous generations, such as mine, could never even have imagined, but we know it has also introduced serious risks, particularly for children and teenagers, who are still developing the judgment and experience needed to navigate an increasingly complicated online environment. It should be noted that when this legislation was first introduced, my daughter was still 15 years old. She is 16 now. I asked for her thoughts on whether we should we ban social media outright for children under age 16. She said that, yes, we could do that; it would not hurt. She said, though, that she did not have any struggles, because she knows I guided her through what she was supposed to do. This is a girl who asked me to put limits on her Instagram, so she may be a special case. Nonetheless, I think parenting is a big part of this. Cyber-bullying, online exploitation, harmful content and the growing influence of artificial intelligence are no longer distant or hypothetical concerns, though. They are real challenges affecting Canadian families, and parents should not have to live in constant fear about what their children might encounter when they open an application on their phone. Conservatives believe that children deserve to be protected, that parents deserve to have confidence in the platforms their families use and that technology companies, big tech, must be held accountable for the risks associated with their services. Those principles should and will guide our examination of Bill C-34. Protecting children also means getting the legislation right. It means ensuring that the measures Parliament adopts are effective, enforceable and consistent with the fundamental rights and freedoms Canadians expect their government to respect, because we know that good intentions alone do not make good legislation. As the member of Parliament for Oshawa, I recently asked residents in my community to share their thoughts on Bill C-34 and the government’s approach to protecting children online. The response revealed something important. Oshawa residents want children protected. There is no doubt about it, but they are deeply concerned about how we get there safely. When asked whether the federal government should ban children under the age of 16 from social media platforms, residents were actually almost evenly divided, with 48% supporting such a ban and 47% opposing it. This tells me there is no simple consensus on how government should approach this issue or how we should get there safely. Parents, grandparents, teachers and young people recognize the dangers of social media, but they also have legitimate questions about how far government intervention should go. One father in Oshawa raising two teenagers near Lakeview Park wrote to me to express his desire for stronger protections against online predators. He also urged me to urge Parliament to ensure that responsible parents would not be subjected to unnecessary government surveillance simply for supervising their children’s Internet use. A teacher in Oshawa similarly emphasized the harm that online platforms can cause young students, while raising concerns about age verification systems that could require families to surrender potentially sensitive personal information. These are all reasonable concerns, and they deserve to be taken seriously. We must ensure that efforts to protect children do not inadvertently create new risks for their own privacy and personal information. Bill C-34 proposes several measures that are intended to address online harms. It would establish new responsibilities for regulated social media platforms, including requirements to reduce exposure to harmful content, provide users with tools to report material, and introduce additional protections for our children. It would also address artificial intelligence chatbot services and establish mechanisms for dealing with intimate images shared without consent and material involving the sexual victimization of children. These are serious issues, and they absolutely deserve serious consideration. No child should have to experience online sexual exploitation. No parent should have to fight an endless battle to have exploitive material involving their child removed from the internet. No tech company should be permitted to simply look the other way when serious harm is occurring on its platform. We must ask whether the proposed measures would actually make children safer or whether they would simply create another layer of bureaucracy without delivering the protections that Canadian families are truly asking for and, frankly, need. This brings me to one of the most significant questions surrounding Bill C-34. The legislation proposes establishing a new digital safety commission of Canada with extensive regulatory and enforcement powers. While Conservatives recognize the importance of holding online platforms accountable, we have to also recognize that the powers Parliament grants to any government body must be accompanied by appropriate safeguards. Under Bill C-34, the proposed commission would have significant authority to establish certain requirements, investigate compliance, conduct hearings, issue orders and administer financial penalties. These would be substantial responsibilities for the proposed commission. Indeed, they would combine powers that in other contexts are often exercised by separate institutions. This raises an important question: Who would hold the regulator accountable? It is not simply a hypothetical question raised by members of the opposition. It is a concern being expressed by Canadians. In my recent Oshawa survey, 64% of the people who answered the question about the proposed commission said they were worried about powers being potentially excessive and the risk of creating an unaccountable Internet regulator. We have lots of questions. Only 21% of people selected the response favouring the powerful government watchdog to hold large technology companies accountable. This should give every member of the House reason to want to examine these provisions very carefully and make sure that we get it right. Canadians are not simply asking whether the government intends to protect children. They are asking whether the government can be trusted to exercise the powers responsibly. There are several provisions in the legislation that deserve much closer examination. Subclause 74(1), for example, provides that the commission would not be bound by the legal or technical rules of evidence when exercising certain powers under the act. Subclause 75(1) would permit the commission to conduct hearings in private in specific circumstances, and under the transitional provisions in part 2, clause 23, a single chairperson could temporarily exercise the powers of the commission before other members are appointed. We do have to watch for and and ask for some safeguards. Taken together, these proposed provisions raise legitimate questions on the concentration of regulatory authority and the safeguards that would govern its exercise. To be clear, the issue is not whether online platforms should be held accountable. They absolutely should be. The issue is whether the government has struck the appropriate balance in this legislation between effective enforcement and the checks and balances essential in a free and democratic society. A regulator responsible for overseeing powerful technology companies must be subject to meaningful oversight. There must, I feel, be clear standards for decision-making, appropriate procedural protections and effective opportunities to challenge decisions. Canadians should not have to choose between protecting their children and their freedoms. We are capable of doing both, and I hope that we can come to a legislation that makes both possible. We should be asking the question of whether Bill C-34 would give parents the practical tools they need to protect their children. Would it make it easier for families to understand? Conservatives want legislation with real teeth and a clear, effective enforcement mechanism, but those enforcement powers must be proportionate, transparent and accountable. We need to hear from parents, victims, survivors, privacy advocates, legal experts and people with technical expertise. We need to examine the proposed commission’s powers, the safeguards governing its decisions, and the mechanisms available to ensure accountability. Above all, we need to ensure that the legislation would remain focused on delivering meaningful protections for Canadian children. Those are the principles that should guide our examination of Bill C-34. Canadians deserve effective protections, they deserve clear answers, and above all, they deserve legislation that gets the balance right.

Braedon Clark, Sackville—Bedford—Preston

Liberal
“Protecting children online is important to me as a parent. Will the Conservatives vote to send this bill to committee so we can study it?”
Official Hansard

Mr. Speaker, I think it has actually been quite a productive debate this morning on this very important piece of legislation. It is obviously an issue of public policy, but I think, for many of us, it is also a personal issue. I have young children. They are nine years and six years old, so they are still too young to be in the online world, which is a positive thing, but of course all of us as parents, uncles, aunts or whatever the case might be, want to make sure children are protected. I think the member raises some interesting points. Is it her intention and the intention of the Conservative Party to support this legislation at second reading so it can move to committee and get the detailed study that I think we all agree it deserves?

Rhonda Kirkland, Oshawa

Conservative
“We want to protect children online, but we also need to get the balance right. A committee needs to study this bill very closely first.”
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Official Hansard

Mr. Speaker, as the member has children aged nine and six, I commend him that they are not on online platforms already, because it is a difficult task as a parent to make sure their kids are protected in that way. I would say that Conservatives, on the whole, want to make sure the balance is struck. That means the bill has to be studied in committee and be examined very closely. We want to make sure kids are protected, but we need to get the balance right.

Alexis Deschênes, Gaspésie—Les Îles-de-la-Madeleine—Listuguj

Bloc Québécois
“We all want to protect children online, and Quebec already did a major study on this. But the federal government wrote this bill without properly consulting the provinces, including Quebec. I want to know what my colleague thinks about the government stepping into provincial jurisdiction.”
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Official Hansard

Mr. Speaker, I thank my colleague for her contribution to the debate. I want to hear her thoughts about the issue of federalism, respect for areas of jurisdiction and the co-operation that should normally exist within any self-respecting federation. In terms of protecting children, which is an objective we all share, Quebec has already created a special committee and completed a rigorous study to determine what actions can be taken, particularly with regard to banning social media for children. Still, we notice that the government drafted Bill C‑34 without considering the provinces and without thoroughly and adequately consulting the Government of Quebec. What does my colleague think about the government’s failure to respect provincial jurisdiction in drafting Bill C‑34?

Rhonda Kirkland, Oshawa

Conservative
“The government should have consulted the provinces before bringing forward this bill. It needs to find out what rules they already have and how this bill affects them. I want to learn who was consulted and study this bill carefully in committee.”
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Official Hansard

Mr. Speaker, my colleague from the Bloc is absolutely right. I do think that whenever the federal government seeks to undertake such substantial legislation as this, individual provinces should be consulted. They should be spoken to about what they already have in place and how a bill would impact their provincial legislation and how it would not. The member brings up a good question. Hopefully we can get to the bottom of who exactly was consulted and have more in-depth discussions when we potentially take a look at the bill in committee.

Elizabeth May, Saanich—Gulf Islands

Green
“I want this bill to have harsher penalties. Fining social media companies up to $10 million is not enough to protect children. Company directors should face jail time if they fail to keep children safe.”
Official Hansard

Mr. Speaker, I do not doubt that we are all united in wanting our children to be protected from this really toxic and, for some, profitable, world that just does damage to Canadians. I was struck, in Bill C-34, by clause 85, which says, “The purpose of a penalty [in this act] is to promote compliance with this Act and not to punish.” The maximum penalty for one of these pirate companies from outside Canada would be $10 million. I do not think the minister would, for one minute, say we have capped the value of the life of a Canadian child at $10 million. However, I would like punishment to be a core incentive for these corporations to clean up their act and really feel the duty to protect Canadian children, punishment that could end in jail time for directors if they do not comply with the duty to protect Canadian children.

Rhonda Kirkland, Oshawa

Conservative

Linked statement

“I believe in strong punishments to stop people from committing crimes before they happen. That is why I support mandatory minimum penalties for gun crimes and sex crimes, which the Liberals removed. People who commit terrible crimes should face harsh penalties so we can protect our kids.”
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Official Hansard

Mr. Speaker, I am a Conservative, so I believe in things such as preventative measures to make criminals think before they commit a crime, which is why I believe in things such as the mandatory minimum penalties for gun crimes and for some sex crimes, which the Liberals took away. In juxtaposition with this, yes, if someone has committed a horrific crime, the penalty should be great in order to prevent these things from happening to our kids in the first place.

Pat Kelly, Calgary Crowfoot

Conservative
“This bill deals with a serious issue, and we need better rules. But it leaves too many details out. I want to know if the member thinks the details left for future rules have been handled well enough.”
Official Hansard

Mr. Speaker, I think it is clear from the speech we just heard how important it is. We are talking about a serious public policy concern, and there is a need for better public policy, which is what the bill intends to put forward, but there are an awful lot of details needed. Is the member satisfied that, for example, the things that would be left to regulation in the future have been adequately addressed so far?

Rhonda Kirkland, Oshawa

Conservative
“We still do not know what kind of powers this new commission will have. A committee needs to look into this much more closely.”
Official Hansard

Mr. Speaker, there are a lot of concerns about the unknowns, like what unknown capabilities and superpowers the commission would have. Those are things we definitely have to dig deeper into at committee.

Abdelhaq Sari, Bourassa

Liberal
“I support this bill to protect children online. Parents cannot stop platforms designed to be addictive. The bill requires companies to build safer platforms, removes the worst harms quickly, and sets a minimum age of 16. It protects free speech and private messages while preventing harm before it happens.”
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Official Hansard

Mr. Speaker, it is with pleasure, a sense of responsibility and, above all, gratitude that I rise today to speak to Bill C-34. To explain why this bill matters, I would like to begin with an image that is familiar to every parent in the House here in Ottawa. It is 11 o’clock at night. The house is quiet. The lights are off, and yet, beneath our child’s bedroom door, there is still a faint blue glow—a screen still lit, a thumb continuing to swipe, scrolling and scrolling and scrolling. We believe our child is safe. They are at home, under our roof, only a few metres away from us, but in reality, at that hour, they could be anywhere, with anyone, facing all kinds of risks. It is for that child that I rise today to support Bill C-34, the safe social media act. I have spent my professional life at the intersection of information technology and public safety. I taught in the field of technology, particularly artificial intelligence. I served on Montreal’s city council for eight years and on the city’s public safety commission. I also worked as an adviser to the Montreal police service. If I have learned anything, it is that behind every statistic is a face. As we look at the numbers, let us think about the faces. According to the Canadian Centre for Child Protection, 52% of Canadian teens have received unwanted sexual images online and 44% say they have been pressured to share or send these types of images. That is one in two teens. Let us imagine a high school classroom. Every other row of students has experienced this. In only one year, 2023, Canadian police recorded 19,516 incidents of online child sexual exploitation, a 59% increase over the previous year and a 500% increase over 2014. Among young people aged 15 to 24, in a single decade, depression has doubled and anxiety has quadrupled. In addition, young people who are victims of online harm are three times more likely to consider suicide. Yes, three times more likely to consider suicide. I am not just quoting statistics here. I am talking about our children, children in Montreal, Calgary, Rimouski, Ottawa and all across Canada. I am talking about all of our children, including my own. For far too long, parents have been told to keep a closer eye on their children, set limits, check their phones, check their computers, and check their electronic devices and smart phones. Let us be honest, parents are already overwhelmed. We cannot ask them to monitor their children’s digital lives 24 hours a day, seven days a week, especially when, on the other side of the screen, there are systems specifically designed by the world’s top engineers, with input from sociologists and behavioural experts, to capture our children’s attention and never let go: endless scrolling, autoplay, algorithms that learn what catches a child’s attention and keep serving them more and more of it. Online harm does not stem solely from individual misbehaviour. It also stems from the way these systems and services are designed. Let us talk about what is known as safety by design. This is a very important concept that Bill C-34 is set to implement, and one that has been emphasized quite a bit by our colleagues in the Conservative Party. I will come back to this later. I would also really like for us to talk about AI, chatbots that talk to children, virtual companions that mimic friendship and even affection, that respond to young people at three o’clock in the morning when no one else is there for them and that sometimes give young people in distress the worst possible advice and answers. When a toy is dangerous, it is pulled from store shelves. When a car has a defect, it is recalled. When an infant car seat fails safety tests, it is never put on the market. Why then should social media platforms, where children spend hours and hours each day, be the only exception? These platforms had a chance to take action voluntarily. They did not do enough. Our laws have not kept pace. We have laws that punish after harm has been done, but we have almost nothing to prevent harm in the first place. Bill C-34 changes all that. This bill is based on a simple idea: safety by design. I am going to list three duties that will help achieve that. First, there is the duty to protect children. We need age-appropriate safeguards built into the products. Companies need to mitigate addictive features, add warnings and provide safe search settings. I repeat: This is a duty that begins at the design stage. Second, there is the duty to act responsibly. Companies must identify and reduce risks, provide effective blocking and reporting tools, and label deepfakes and content created by AI. Canadians deserve to know what is real and what is not. Finally, there is the duty to make the most serious types of content inaccessible: child sexual abuse material and intimate images shared without consent. Once reported, such content must be removed within 24 hours. If the platform does nothing, the victim will no longer be alone. They can turn to the digital safety commission of Canada. Chatbots need a crisis protocol. When a young person expresses an intention to harm themselves or others, the bot will no longer be able to simply continue the conversation. It will be required to refer the person to appropriate help. For social media, users will have to be at least 16 to open an account. However, the door is wide open for platforms to be granted an exemption if they can demonstrate that their service is safe for children. The message is simple: Platforms are welcome to seek an exemption if they can prove that their product is safe and truly reliable for users. I talked about it with my 14-year-old son. I told him that our government was planning on imposing a minimum age of 16 for the use of social media. It sparked quite a discussion, but my son eventually came around to the view that this objective was very noble, because protecting young people is so important. All of this will be overseen by Canada’s new digital safety commission, which will be independent and made up of three to five expert members. It will review the safety plans published by the platforms, handle complaints, support victims and have the power to impose fines of up to 3% of global revenues. I am hearing some concerns today. They are legitimate, and I want to address them frankly and clearly, but above all in a responsible manner. With respect to freedom of expression, it is protected by the charter, and this bill does not restrict it. The bill covers seven categories of harmful content, each of which is deliberately narrowly defined. The bill does not cover debate, disagreement or criticism, even when expressed in the strongest possible terms. What is more, the commission will have no power to arrest anyone. With respect to privacy, private messaging is specifically excluded. Data collected for age verification purposes must be protected and then promptly destroyed. It can be used for only one purpose: to prevent harm. This bill does not target what Canadians say. It focuses on how platforms are built. Seventy-seven per cent of the population wants us to take action, so that is what we are doing. Pediatricians want us to take action, and so does everyone else. I will return to the image of the faint blue glow under the door. I do not long for a world without screens. That world is gone. Digital media offers a marvellous opportunity for our young people—if it is used right.

Amanpreet Gill, Calgary Skyview

Conservative
“This bill lets young people back onto social media once platforms follow new safety guidelines. But we do not know what those rules will be yet, or if they will keep kids safe. Big tech companies often have too much say in these decisions. Can the member promise that these rules will be written without big tech lobbyists, and put young people's safety first?”
Official Hansard

Mr. Speaker, Bill C-34 would allow young people back onto social media platforms once providers meet the guidelines that would be established by the commission, but we do not know yet what those guidelines would require or whether they would be good enough to keep young people safe. Too often, big tech companies and their lobbyists are given a seat at the table when these decisions are made. Can the member assure the House that these guidelines would be developed independently of big tech companies and their lobbyists, with the safety of young people as their priority?

Abdelhaq Sari, Bourassa

Liberal
“Experts, not politicians, will run this commission, and they care about our children's future. This bill sets the minimum age for social media at 16.”
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Official Hansard

Mr. Speaker, I thank my colleague for his highly relevant question. We need to bear in mind who is going to sit on this commission. It will not be politicians or decision-makers from the House of Commons, but experts who, obviously, care about our children’s future. My colleague talked about age. Let me say again that the minimum age for social media will be 16. That is what the bill provides. Let me also say again that the commission will be composed of experts.

Gabriel Ste-Marie, Joliette—Manawan

Bloc Québécois
“Social media companies often ignore national laws and take weeks to remove reported scam ads. If this bill passes, will these companies actually follow the rules, or will there still be problems?”
Official Hansard

Mr. Speaker, I congratulate my colleague on his highly informative speech. One of my concerns is that the digital platforms, social media, are multinational corporations that often seem prepared to flout the laws and regulations of the countries where they operate. The Standing Committee on Industry and Technology conducted a study on fraud. We found that the platforms are slow to act on fraudulent advertising. They claim that they are doing everything they can, but even after fraudulent advertising is reported, it takes them days, if not weeks, to remove it. Once a bill like this is passed, does my hon. colleague believe that the digital platforms will co-operate, or might we still run into a few stumbling blocks?

Abdelhaq Sari, Bourassa

Liberal
“Social media companies must be required to follow the rules, and they must face penalties if they do not. Without penalties, rules are just suggestions. We need this bill to protect children, and big international companies will not stop us.”
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Official Hansard

Mr. Speaker, the short answer is yes. However, it is not just about cooperation. It is also an obligation, one that has to come with penalties. When obligations are imposed without accompanying penalties, then they are just a suggestion. That is not the intent of Bill C-34, quite the contrary. The bill aims to protect our children. Everyone knows as well as I do that protecting our children is essential. International companies will not stand in the way of the government’s determination.

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