Safe Social Media Act

Bill C-34, Safe Social Media Act · Second reading · now at committee in the House Where it stands

What Bill C-34 would do

The bill would create the Digital Safety Act and set up the Digital Safety Commission of Canada to oversee it. Operators of regulated social media and chatbot services would have to mitigate exposure to harmful content, label synthetic content, and protect children through design features and age limits. Platforms would also have to remove non-consensual intimate content and child sexual abuse material, and submit digital safety plans to the commission.

Official text (opens in a new tab)

42 statements

Jacob Mantle, York—Durham

Conservative
“Criminal law belongs to the federal government, not the provinces. Even so, the federal government can and should consult Quebec and the other provinces on these issues.”
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Official Hansard

Madam Speaker, I am always open to consultation with the provinces. I talked about constitutional issues. One, of course, is the division of powers. I am not sure I agree with the member’s premise. The Criminal Code is obviously within the purview of the federal government, not the provinces. However, there is nothing that prevents the federal government from consulting with Quebec or any other province on these issues, and I think it should do that.

Tamara Jansen, Cloverdale—Langley City

Conservative
“I worry that banning social media for kids under 16 will not protect them. When teenagers are told they cannot do something, they often just get better at hiding it. A ban might push them to sites that parents cannot watch, which could make them less safe. I want my colleague to tell me if a ban would actually protect kids.”
Official Hansard

Madam Speaker, I have raised five teenagers, and one thing I have learned is that telling a teenager they cannot do something does not necessarily mean they will not do it. Sometimes it means they will get a whole lot better at hiding it. That is what worries me about banning social media for kids under 16. Of course, we want to protect our kids, but we also have to be realistic about how teenagers behave. If they find ways around a ban or end up on platforms that are even harder for parents to monitor, have we made them any safer? I wonder if we could end up making things worse for the kids we are trying to protect. Perhaps my colleague can speak to that.

Jacob Mantle, York—Durham

Conservative
“This bill might not work to protect kids. In Australia, many underage kids still use social media by using VPNs. Kids might also just move to smaller websites that are not regulated. We need to think about whether this bill will actually stop harms, or if it will cause more harm instead.”
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Official Hansard

Madam Speaker, that is a very important question. It raises the issue of the efficacy of this proposal. What we have seen is that there are mixed reviews of efficacy. If we look at the Australia model, which the government touts, a huge number of underage children access social media anyway through VPNs or other means. There is also the issue of the number of users on platforms that would be regulated. There is evidence that children may migrate to smaller platforms that are unregulated. I think we have to consider whether the bill is achieving the reduction in harms it seeks. On the other hand, through the means it is choosing, is it harming people disproportionately on the other side?

Angelo Iacono, Alfred-Pellan

Liberal
“If the member is worried about the powers of an independent body, what kind of monitoring, transparency, and oversight would he suggest instead?”
Official Hansard

Madam Speaker, if the member is concerned about the powers of an independent body, what type of monitoring, transparency and parliamentary oversight would he propose?

Jacob Mantle, York—Durham

Conservative
“I do not want this bill to create a new regulator. It will make too many decisions after the bill passes, and we do not know what they will be. We should keep the Privacy Commissioner in charge of this instead.”
Official Hansard

Madam Speaker, the member points out a big problem with this bill, which is the regulator. It is going to make dozens and dozens of decisions after the bill is passed, and we have no idea what those decisions may be. We had an independent review through the Privacy Commissioner, which this bill would remove. I would think the starting place would be to get back to having the Privacy Commissioner involved in this issue more than now.

Pat Kelly, Calgary Crowfoot

Conservative
“I am giving my remaining speaking time to the previous member so he can finish his points.”
Official Hansard

Madam Speaker, I will keep this brief and give the member whatever time he has left to restate or add to the arguments he has already made.

Jacob Mantle, York—Durham

Conservative
“We need to protect children online. We also need to protect Canadians' privacy rights, and I hope we can find the right balance between both.”
Official Hansard

Madam Speaker, I would reiterate that many of my colleagues and I agree that there are issues we need to address for the protection of our children. I think we are trying to get to the right balance here, one that seeks to protect children and protect the privacy rights of Canadians, and I hope we get there.

Caroline Desrochers, Parliamentary Secretary to the Minister of Housing and Infrastructure

Liberal
“I want the House to pass this bill. Social media is harming young people's mental health, and parents cannot protect their kids on their own. Social media companies must be required to keep children safe and quickly remove harmful content.”
Official Hansard

Madam Speaker, I am honoured to rise in the House to share the views of my constituents in Trois‑Rivières, as well as those of my family. I have two kids aged 16 and 18. My daughter just turned 16 yesterday. They are not affected by the bill, but it was a close call. They are certainly interested in it, though. We have had some lively discussions about it. As the mother of two teens, I can say that I lost the social media battle a long time ago. Obviously, the pandemic did not make things any easier. My children have both been active on social media for quite some time now. I think that I will bring a practical perspective to the discussion because I have gone through all this myself, and I am still dealing with it every day. As a mother, I had to find other ways to ensure that my children were using social media safely because I could not necessarily trust the platforms. For me, that means periodically reviewing the content my children have access to, asking questions about what they are looking at and explaining how algorithms push content based on what they click on. Despite all that, despite the time I have spent every day having these conversations with my kids, they are still among the too many young people today who are living with anxiety or mental health issues. As studies show, there is a link between the use of social media, the content that is generated, the content our kids have access to, and the state of their mental health or anxiety levels. The numbers are getting higher and higher. Young people who experience online victimization report three times more suicidal ideation. That was just in the past year, so there is a real impact. Depression has doubled and anxiety has quadrupled among Canadians aged 15 to 24. These figures show that even supervision, open communication and an understanding of how things work are not enough. Simply keeping a watchful eye on things is not enough. My children have certainly been affected, as have many other children. I cannot even begin to imagine the pressure this puts on parents who may not be equipped to have these conversations, to provide this guidance, or who do not have the time to keep such a close eye on their kids. Some parents might have one, two or three jobs. As we know, it is difficult. Our government was elected with a mandate to protect Canadians. Clearly, we are living in a digital world and, as we know, the evidence points to serious and growing mental health challenges among young people. Furthermore, online harm is on the rise. We see this every day, even as parliamentarians. Regardless of our political affiliation, we all receive comments on our social media accounts. Our children are also exposed to this. They are exposed to the same kind of treatment. I believe we have a duty to act. We introduced Bill C-34, the safe social media act, precisely to regulate online activities and better protect our children. Bill C-34 introduces a duty to act responsibly and regulates certain services, requiring them to assess the risks associated with harmful content. It also establishes a duty to protect children by ensuring that services incorporate age-appropriate safeguards into the design and operation of their platforms and products. Finally, it introduces a duty to make certain content inaccessible to underage users. Obviously, in some cases, this will mean the faster removal of content that victimizes young people, sexual exploitation material and intimate content. We must put frameworks in place. These things happen every day in schools across Canada and in Quebec. We need to establish a regulatory framework to combat this. Most Canadians believe that the status quo is unacceptable. That is why we are introducing this bill. I would like to talk about what people told me this summer back home in Trois-Rivières. I had several discussions with stakeholders in the health and education sectors. In fact, yesterday, the Mauricie youth council, a non-partisan council, was here in the House. We are really making sure that we hear young people’s opinions. I had discussions with police representatives who work in schools to combat bullying. We also held round table discussions with students in grades 10 and 11. These discussions allowed us to hear the perspectives of both young people and stakeholders on certain issues. These discussions were insightful, constructive and nuanced, and they demonstrated young people’s interest in issues affecting their safety and experiences online. They shared their ideas with us and were very engaged in the discussions. We began the conversation by asking them whether they felt safe on social media and to rate that feeling on a scale from 1 to 10. What was interesting was that the boys’ sense of safety was around 9, while the girls’ was between 6 and 7. We then had a discussion about whether this was related to the type of content they are shown or are more likely to be exposed to. That led to a rich and insightful exchange. Several key findings emerged from those consultations, and I would like to bring them to the attention of the House so they can be taken into account in the important debate before us today. First, young people agreed that online safety is a shared responsibility. A number of different actors have a role to play. Platforms, of course, bear the primary responsibility for ensuring the safety of young people. We also discussed the ability of platforms to remove harmful or abusive content quickly. That was one of the young people’s main concerns. Users themselves obviously bear a significant share of the responsibility. The young people also said that parents, schools and all levels of government have an important role to play. What is interesting is that, at the beginning of the conversation, the young people were uncomfortable with the idea of the government getting too involved. However, as we explained the bill and they discussed it amongst themselves and shared their experiences with social media, they began to change their minds. By the end of the conversation, many of them recognized that governments did in fact have a responsibility. They understood that the goal was not to prevent them from using social media before they were 16 but to make the platforms take accountability and create a safe online environment. We also talked about age. Interestingly, the young people we talked to suggested a gradual approach. For example, they said that if they were allowed to get a job when they were 14 but could not use social media until they were 16, then they would not be able to communicate with their co-workers about their shifts or availability. They really made some interesting points. In closing, I would simply like to say that our children have the right to a safe online environment and that they deserve to be protected. When children leave the house, we protect them and we want to know who they are with and what they are doing. We need to give ourselves the necessary tools to protect them the same way when they are online in a virtual environment.

Helena Konanz, Similkameen—South Okanagan—West Kootenay

Conservative
“Children need real protection online. I question if this bill is the best way to do that, because a similar plan is not working in Australia.”
Official Hansard

Madam Speaker, children need real protection online. Is Bill C-34 the best solution? That approach is not working in Australia, for example.

Caroline Desrochers, Parliamentary Secretary to the Minister of Housing and Infrastructure

Liberal
“This bill is necessary. After talking to my children, young people, and experts, I know we need it. It creates a new commission to hold online platforms accountable and make them protect Canadian children.”
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Official Hansard

Madam Speaker, I thank my colleague for asking her question in French. I appreciate it. That does not mean that we agree, but I am still appreciative. From what I heard from my children, the Mauricie youth council and stakeholders, I can say that this bill is necessary. It enacts laws like the digital safety act and digital safety commission of Canada act. It creates a new commission. We really want to put the tools in place to achieve our goal of holding the digital platforms to account and ensuring that they do what it takes to protect our children here in Canada.

Andréanne Larouche, Shefford

Bloc Québécois
“We must act to protect children from the harms of social media. We cannot leave this only to parents and schools. But I want to know how this bill will work. I worry the government is avoiding hard choices by leaving all the difficult decisions to the new digital safety commission.”
Official Hansard

Madam Speaker, I am accustomed to working with my colleague from Trois‑Rivières on the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities, also known as HUMA. We work well together. We agree on one thing: Maintaining the status quo is no longer an option. She talked about her experience as a mother. As the godmother of a young adult, the aunt of a preteen and a teenager, and the mother of a preschool-age little girl, I see the challenges that come at every age with the use of screens and social media. She also said that the young people she consulted told her that the government has a responsibility in this area. We cannot shift everything over to the education system or foist it on parents. One of the questions we have relates specifically to the creation of the digital security commission. Is this not, to some extent, a way for the government to sidestep responsibility for the most contentious issues by introducing framework legislation that sets out broad principles ? Our question regarding such a complex issue centres on the “how”. It is when we examine the “how” that the most difficult and controversial issues come up. How will the government be able to take a stance on the most contentious issues if everything is delegated to the digital security commission?

Caroline Desrochers, Parliamentary Secretary to the Minister of Housing and Infrastructure

Liberal
“We need an independent group that has the power and knowledge to protect children online and hold social media companies accountable. I am ready to hear ideas to make this plan even stronger.”
Official Hansard

Madam Speaker, it is true that we have worked together productively at the HUMA committee on a number of issues that have a real impact on people’s lives. In my view, the right approach is to establish an independent Canadian commission with both the power to legislate on such cases and the expertise to identify the best way to protect our children and secure the necessary commitments from the platforms. However, if the member has any ideas to put forward to strengthen this aspect, we are ready to listen to them and consider them.

Angelo Iacono, Alfred-Pellan

Liberal
“This bill can fine companies up to 3% of their global income. How will that make companies, especially large international ones, follow the law?”
Official Hansard

Madam Speaker, the bill provides for financial penalties of up to 3% of a company’s global revenue. How will these penalties encourage companies to comply with the law, particularly large multinationals?

Caroline Desrochers, Parliamentary Secretary to the Minister of Housing and Infrastructure

Liberal
“Some online platforms have already started making changes to protect young people. Fines will help make sure they follow the rules. Being held legally responsible and protecting their reputation will also push them to do the right thing.”
Official Hansard

Madam Speaker, that is an excellent question from my esteemed colleague. Over the past few months, we have witnessed a number of high-profile disputes involving online platforms. In response, many of these platforms have already begun voluntarily introducing the sort of environment we want for our young people. Financial penalties will certainly be a further asset. However, beyond financial penalties, there is also the question of a platform’s liability and reputational damage. We know this now: Our young people are capable of making choices, and they do exercise those choices.

Luc Berthold, Mégantic—L'Érable—Lotbinière

Conservative
“I want this bill sent to committee so we can study it and fix it. Children are exposed to violent content and predators on social media, and current safeguards do not protect them. Social media companies and parents need to do more, but this bill must not go too far. It must protect children's private data, respect parents, and not give one government official too much power.”
Official Hansard

Madam Speaker, first of all, I would like to say that we are discussing a topic that is on the minds and in the hearts of just about every parent with young children today. Young people want to have access to social media because of social pressure, because their friends have access to social media. Young people want to use Facebook because their friends are on Facebook. Young people have access to social media as early as age six or seven. It is easy to get on social media. A person just has to enter a false date of birth, and that is it, they have a Facebook account. Add to that the complicity of parents who are not able to say no to their children, and it really is easy. Now it has gotten to the point where, if users type a few certain words into a search engine, they could be taken to websites that they do not necessarily want to see. Children are no exception. There are curious young people out there—kids who want to see everything. As a result, they can find themselves exposed to intimate images or graphic violence, particularly given the growing prevalence of violent material online. Sometimes, if they are watching a video on YouTube, YouTube will subsequently suggest another video that is completely unrelated to the previous one. Why does that happen? We do not know. If a young person does not have a YouTube account, the platform will sometimes suggest videos based on viewing patterns. These might be clips from violent movies, videos of incidents involving the police or who knows what else. The young person is exposed to what others are seeing in their algorithm, and that is truly harmful. If I sound as though I know a thing or two about this, it is because I spend a great deal of time with my grandchildren. Like many children, they enjoy watching simple videos, funny clips on social media, little Lego-building videos and the like. We let them watch, and then suddenly we hear a scream, as if a monster had just emerged out of nowhere. The algorithm automatically took them somewhere else. As a parent or grandparent, that is the moment when concern sets in and one wonders what the child is watching. One quickly realizes that, despite the safeguards in place, despite being present, and despite the content being displayed on a 55-inch screen, if one gets up to turn off the dining room light, it is no longer the same video when one comes back. That is a significant problem, and it is important that we address it. I did not survey a youth council, as the member who spoke just before me did, but I have seen first-hand, day after day, just how harmful it can be to leave young people unprotected in front of these major digital platforms. I asked myself what I could do to keep my grandchildren from seeing that kind of content and from ending up there in the first place. I thought there must surely be safeguards or tools available to prevent it. Unfortunately, I was unable to find any. I then began wondering how I could educate them. I started looking into how best to teach kids aged five, six and eight to navigate these issues and use these technologies responsibly. My colleagues know as well as I do that, even if I found a way to educate them, young people have become more skilled than I am at distracting the adults and watching whatever they want. It is incredible: The youngest is only three years old, but he can turn on the TV and go to YouTube. Now I have to be careful to make sure he cannot get on there. I have a responsibility at home. Once the TV is on, we have to protect children from accessing that kind of content. We must protect young people who will later become victims themselves, young people who have been lured in by third parties, by people with bad intentions, who, through messages on social media, such as Messenger or any other communication platform out there, will trick them into letting their guard down, even though we have told them not to talk to strangers, not to give out their names, and all those things. Despite all that, there are people who are so skilled that they will manage to get what they want from these young people. Why? It is because young people are impressionable by nature. Yes, this is worrisome. How can we stop kids from using social media? When they are four, five or six years old, it is easy. Parents can turn off the TV and stop them from having access to all that. Problem solved. If we take a close look at all the terms and conditions on Facebook or most social media, 12-year-old kids are not even supposed to be there. However, there are not many 12-year-olds who are not on some kind of social media, be it TikTok or some other platform. How can we stop kids from being kids? That is the big question. Is Bill C‑34 the answer? There are some answers in Bill C‑34. Does it contain all the answers? I do not know. Above all, as we venture into this area, we need to be careful not to go too far, because this is the technology of tomorrow. I remember the initial reaction when computers and social media first came along. Our parents and grandparents would ask what we were doing on “the Internets”. They would say it was dangerous and that people were selling drugs on there. In the end, I have to say that it has proven far more useful than many of us thought at the time. My parents used to say they would never, ever use it. I remember when people said that every family would one day have a computer. Well, that is not what happened. Every family now has more than one computer. My cellphone is more powerful than the first computer I ever owned. It contains more images than I could ever have stored on 56, or even 50,000, floppy disks. That is the reality. The real issue is what we do with the technology and how we use it. The challenge is figuring out how, as a society, we can protect our children while continuing to benefit from social media and all of its positive aspects, and at the same time succeed in getting rid of all the junk we find on those platforms. In Quebec, children are no longer allowed to bring their cellphones to school, and we have seen a real improvement. I do not have any statistics to share, but what I am hearing from teachers and from everyone is that there has been a real improvement now that children no longer have access to their phones at school. They are socializing more, talking to each other more and participating in more activities. At lunchtime, they do not stay on the school grounds. I think they are quick to scatter. That is another issue. Anyway, there has to be some control. Parents play an important role. Any legislation must recognize the role of parents. Parents often feel as though they are at a loss when it comes to how to help their children. We must recognize that they have a role to play. No law will be able to prevent a young person from going somewhere if the parents do not co-operate. I think that is important. There is also the role of these major social media platforms, these digital giants. They have a role to play. They are the ones who enable this kind of content to be distributed and posted and who make it accessible to young people. They, too, have a responsibility, and I think there are technical ways for them to prevent young people from accessing this content without us necessarily having to give them all our personal data so they can build a massive database. Imagine if a database of young people with Internet access fell into the hands of people with malicious intent. Protecting young people’s privacy is just as important. With this kind of database and the artificial intelligence we see everywhere today, if someone were ever to get their hands on a list of all the young people who visit this kind of site, it could cause serious harm. We have a role to play, and the government has a role to play. At the same time, the government must not take on the roles of judge, adjudicator and punisher all at once. It must exercise a certain degree of control. We cannot appoint someone to be the czar of communications with children. We need to appoint someone who is genuinely committed to protecting children. Protecting children means safeguarding their data and supporting parents. It means being there to support them, not to make all the decisions for them. We will study Bill C-34 in committee. That is important. I hope I will have the opportunity to add my views, because I do have some recommendations to offer, based on my experience as a grandpa.

Madeleine Chenette, Parliamentary Secretary to the Minister of Canadian Identity and Culture and Minister responsible for Official Languages and to the Secretary of State (Sport)

Liberal
“I want this bill passed to keep kids safe online. Large social media companies need to do their part. If we remove the fines for breaking the rules, how will we get them to obey the law?”
Official Hansard

Madam Speaker, I commend my colleague’s speech, which neatly summarized all the issues facing parents and grandparents. His willingness to contribute to this bill is clear, and I thank him for that. With this in mind, what would encourage businesses to comply if we were to remove the financial penalties for non-compliance? Large companies have a role to play. How can we get them on board to help us get this vital bill passed?

Luc Berthold, Mégantic—L'Érable—Lotbinière

Conservative

Linked statement

“I do not fully support this bill. It gives a new commission broad powers to make rules later without asking the House. Too much of this bill is still unclear. A committee needs to study it so we can understand it before we take a position.”
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Official Hansard

Madam Speaker, I did not say that I fully support Bill C‑34. I want to be very clear about that. As I said, certain aspects of Bill C‑34 are noteworthy. There are provisions that we can support, but other parts concern me, particularly the broad powers being granted to the commission. The commission would be empowered to do a great number of things that are not specified in the bill and would be determined at a later date without coming back to the House. That is a major concern for me. I therefore cannot answer my colleague’s hypothetical question. There are a number of matters in the bill that remain undefined. That, too, is troubling. That is why the bill must be studied in committee. We need to shed light on those undefined provisions so that we can then take a position on the matter my colleague has raised, as well as on several others. Quite simply, too much remains unclear.

Luc Thériault, Montcalm

Bloc Québécois
“Psychologists told our committee that chatbots can cause severe mental harm to adults in as little as 72 hours. Companies that make this technology should be held responsible for the harm they cause and should have to pay victims.”
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Official Hansard

Madam Speaker, if I were a bit of a joker, I would ask my colleague to repeat what he heard. In any case, in a documentary from the early 1980s, if I remember correctly, entitled Comme en Californie, a computer whiz tells the interviewer that, one day, human beings would enjoy relationships more in front of a screen than in real life. Now that may be happening. During a study on AI and the harms of artificial superintelligence at the Standing Committee on Access to Information, Privacy and Ethics, psychologists told us that, right now, chatbots can induce psychosis in people, even adults, who had no such symptoms before being in contact with a chatbot. That could take just 72 hours. Would my colleague agree that the companies that manufacture this type of technology should be liable for the harmful effects and that compensation should be provided when such effects occur?

Luc Berthold, Mégantic—L'Érable—Lotbinière

Conservative
“Everyone, including big tech companies, must help protect mental health. No one should be allowed to manipulate someone else's mental health, especially young people who are easily harmed. I will support any measure that protects young people from this.”
Official Hansard

Madam Speaker, I will not repeat what I hear on TV because it would be a little disrespectful, but it was not very pretty. It was a really horrible sound, enough to make me go back to the living room to see what was happening on television. That is all I will say. Concerning my colleague’s question, I think that is a different matter. Where mental health is concerned, I believe that everyone, even the web giants, has a role to play. We cannot allow anyone to manipulate the mental health of another person in any way. We cannot let people who have been manipulated in some way go untreated or without services. This is an important issue made all the worse when young people are involved, because they are even more easily manipulated, and their mental health is more easily affected. I will say yes to anything that will spare young people problems like this. No matter what is involved, I am ready to give it my careful attention.

Steven Bonk, Souris—Moose Mountain

Conservative
“This bill does not clearly define key words like online bullying or the social media sites it targets. I want the member to explain how we can measure its success when we do not even define what we are measuring.”
Official Hansard

Madam Speaker, I assume the Liberals are aiming to have some definite outcomes from this bill, but we are lacking definitions. For example, one of the main items they are discussing is online bullying, yet we still do not have an official definition of bullying. We do not even have a definition of the social media they are targeting. Could my hon. colleague mention how on earth we can measure something when we do not even know the proper definitions to measure it by?

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